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8.8
Review Score
1409 East Day Road, Mishawaka, IN 46545
I am very pleased with the North Woods Village of Mishawaka community. The staff throughout are friendly, courteous, kind & caring. If ever there is a concern, the staff is very accommodating, helpful, &...
North Woods Village Edison Lakes provides residents with an assisted living community that is located in Mishawaka, Indiana, a part of St. Joseph County. This community offers residents a comfortable place to live, and the city of Mishawaka is a beautiful location to visit or to call home. Guests...
401 East U.S. 30, Schererville, IN 46375
He passed away a few weeks ago. Residences was a wonderful place. All staff were very kind, nice and thoughtful. Very giving. Nursing staff available 24 hours/ podiatry, hair salon, physician and nurse...
Conceived by a group of physicians, Residences at Deer Creek is locally owned and operated offering a unique approach to senior living: the best in traditional care, infused with a culture of independence and choice.We take pride in the fact that our Executive Director, Director of Nursing,...
6203 Stadium Dr, Kalamazoo, MI 49009
My mother has been at North Woods Village for over a year now and has consistently received outstanding care. I am in awe of the staff and how much they care for all the "friends" that live there. They are...
2300 Village Point, Chesterton, IN 46304
After a brief illness we needed to find a place for our mother to during her recovery. She started out in the Memory Care unit and it was a wonderful experience. After a few weeks she graduated to Assisted...
Residences at Coffee Creek is Duneland's award winning senior living community. Our community offers a unique approach to senior living and memory care, blending a culture of independence, compassionate care and modern senior living. Being physician-owned and locally-operated, we’re big enough to...
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128 reviewsOut of 10
5 star
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4 star
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3 star
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1 star
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A Place for Mom has scored Westshore Senior Housing Consultants LLC with 8.8 out of 10 using our proprietary review score based on 48 reviews in the last 2 years. Over all time, Westshore Senior Housing Consultants LLC has 128 reviews with an average "overall experience" of 4.5 out of 5.
My Mom has been in this facility for a year now and absolutely nothing positive has come out of this place. More bruises than I can possibly log, a dislocated shoulder, UTI's every month, clothing missing and/or bleached, resident marinating in soiled diapers, hair not brushed/combed and the list goes on. Incredibly short-staffed. Residents are allowed to walk in & out of other rooms without supervision. They can't seem to keep employees. It has become a revolving door. Management is incompetent, rude and incredibly unprofessional. Almost ALL the positive reviews on their website comes from their own employees.....imagine that. Hmmmm.
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North Woods Village of Kalamazoo in Kalamazoo, MI
4.5
(19 reviews)
The Residences at Coffee Creek is a beautiful facility and the staff try hard, but they are very understaffed and it shows in the care received. They need more staffing in all aspects, especially in Memory Care. If your loved one needs close monitoring or assistance this isn't it. Some of the CNA's were lovely [names removed], but so overworked. They never answer the resident call buttons. This place promises you the moon, but most of the services never happen. My mother never saw a doctor despite requesting it multiple times.
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Residences at Coffee Creek in Chesterton, IN
4.7
(47 reviews)
If this is the last choice make sure you see your loved one every day. This was the worst experience we ever had, I would not recommend this community to others.
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Residences at Coffee Creek in Chesterton, IN
4.7
(47 reviews)
We did not have a good experience at Residences of Coffee Creek. The sales staff is excellent but I think they accept people that they are not able to care for, that is what happened to my mother in law. If your loved one is more independent it might be a better fit, but that was not the case for us. When she passed, we went to go get her belongings and everything of hers was missing. I got her chairs and things like that back home and they were full of bowel movements. I have nothing good to say about the facility and I would not recommend them to anyone looking.
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0.5
Residences at Coffee Creek in Chesterton, IN
4.7
(47 reviews)
Poor communication with family and psychiatric hospital concerning loved one with dementia.
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2.5
Residences at Deer Creek in Schererville, IN
4.0
(24 reviews)
Our experience with North Woods Village has not been a good one. My loved one was only here a short time and fell multiple times. They do not watch their residents closely or take care of them nearly to the degree that they claim. I would not recommend this facility to anyone.
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North Woods Village at Edison Lakes in Mishawaka, IN
4.7
(38 reviews)
while visiting, halls and hand rails look clean, rooms were clean, all the while i noticed a manager or one who just walks around and does nothing but berate these women who are doing the cleaning. over heard her name was [name removed] and all she did was follow this woman and tell her what to do not doing anything herself. My relative really likes this new woman and wants to request her personably.
3.5
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Residences at Deer Creek in Schererville, IN
4.0
(24 reviews)
Family member has been at Deer Creek for several years. Facility has frequent employee turnover. No continuity. Outside the residents rooms in common areas there is order and cleanliness. Residents rooms how ever, are very different. Unclean, disorderly and smelled is what I witnessed. No care to personal belongings. Items thrown on floor of closet. Two miss matched blinds cover window. One doesn’t even work. I wonder, are they ever even opened to let the light of day in. If this facility is failing at this, the easy stuff, then what level of care are the residents receiving. This was top a top notch care facility but no more.
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Residences at Deer Creek in Schererville, IN
4.0
(24 reviews)
There are 4 total Westshore Senior Housing Consultants LLC Facilities.
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