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6.5
Review Score
1605 Evergreen Road, Wausau, WI 54403
They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
279 N Jackson Ave, Jefferson, WI 53549
I've had several relatives and a couple of close friends stay at Sylvan Crossings over the last 25 years, most recently my Mom. Sylvan took great care of all of them. The staff were very caring people, the...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
626 Monroe Street, Beaver Dam, WI 53916
There still is too much turnover in staff. Wash is not done in a timely manner... often behind. Communication with family is GREAT! The move process was good. The meals are also very good. I know it is...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
6180 S. Creekside Drive, Cudahy, WI 53110
The thing I like about Sylvan Crossings and a few others is they don't make you put any endowment in. I also like that it's very small, my husband is more introverted. It's in a suburb, far away from any...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
5765 Chapel Valley Road, Madison, WI 53711
Sylvan Crossings had availability quickly when I was needing to move my loved one. The staff here is very good. They seem to handle his care well if not better than where he was at previously. I would...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
5475 Westshire Circle, Waunakee, WI 53597
There have been a lot of issues finding and maintaining staff just like everywhere else right now. They do their very best - but it has been a struggle. They are having a hard time finding an activities...
We see in each individual their grand potential to live a life of self-respect and integrity. In like manner we lessen your worry as we provide compassionate skilled care that brings a spirit of self-respect into the life of your loved one. We take our responsibilities seriously at Sylvan...
5784 Chapel Valley Road, Madison, WI 53711
The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the...
For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...
100 N. Green Avenue, Stevens Point, WI 54481
The staff is very patient and gentle. The residents have a wide range of needs: paralysis, dementia, young people with mental deficit that require supervision,...The outdoor common area needs updating and...
For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...
1945 Dewey ST, Manitowoc, WI 54220
Review Score
106 reviewsOut of 10
5 star
39%
4 star
27%
3 star
15%
2 star
11%
1 star
11%
A Place for Mom has scored Touchstone Senior Services, LLC with 6.5 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Touchstone Senior Services, LLC has 106 reviews with an average "overall experience" of 3.7 out of 5.
Very disappointed! The building smelled and the staff smelled of cigarette smoke. I’m okay with tattoos, but this generation they serve is not. Manager seems not up to date on nursing issues and an RN only comes 3 times a week. Food also looked horrible
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Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
This place was dark and dingy. The rooms were very tiny and dirty. There was a bad odor that permeated through the building. I would not recommend to anyone.
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Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
We had a terrible experience at Sylvan Crossings. My loved one got bed sores while here, she got covid, the staff did not check on her like they were supposed to, her things went missing. She would sit alone in her room all day long in her chair fully clothed and no one would take her to her bed or change her so she would wake up wearing the same clothes. Her hair was always a mess and they did not bathe her. There was only one person on staff overnight and she would fall asleep. I would never recommend this facility to anyone.
Sylvan Crossings of Fitchburg in Madison, WI
3.7
(28 reviews)
No Hot water for the first month my dad has been here. Owned by Fleming Corporation. The pleas from staff have been unanswered. Now they are trying to get my parents to give a 30 day notice with no promise of hot water. I can't even give them one star. How are they getting dishes clean???
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0.5
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
Sylvan Crossing is not the place for your loved one. The activities are nearly non-existent and the meals don't look very appealing. When we toured, the place didn't seem very clean and the staff were busy gossiping.
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0.5
Sylvan Crossings of Hunter Ridge in Beaver Dam, WI
3.6
(6 reviews)
My mother with Dementia was placed there on Respite care, the staff was very understanding and accommodating . They showed compassion and support to the family and my mother during this difficult transition. Their alarm system is very loud and obnoxious. I hope they will definitely look into some other means of alert. Food needs revamping as well. Our concerns or questions seem to be addressed in a appropriate timely manor. Would recommend
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3.5
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Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
There are 9 total Touchstone Senior Services, LLC Facilities.
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