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6.5
Review Score
1605 Evergreen Road, Wausau, WI 54403
They were the greatest people. They were exceptional with [name removed] until her passing. I couldn't have asked for anything better. The overall experience with Sylvan Crossings on Evergreen was excellent.
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
279 N Jackson Ave, Jefferson, WI 53549
I've had several relatives and a couple of close friends stay at Sylvan Crossings over the last 25 years, most recently my Mom. Sylvan took great care of all of them. The staff were very caring people, the...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
626 Monroe Street, Beaver Dam, WI 53916
There still is too much turnover in staff. Wash is not done in a timely manner... often behind. Communication with family is GREAT! The move process was good. The meals are also very good. I know it is...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
6180 S. Creekside Drive, Cudahy, WI 53110
The thing I like about Sylvan Crossings and a few others is they don't make you put any endowment in. I also like that it's very small, my husband is more introverted. It's in a suburb, far away from any...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
5765 Chapel Valley Road, Madison, WI 53711
Sylvan Crossings had availability quickly when I was needing to move my loved one. The staff here is very good. They seem to handle his care well if not better than where he was at previously. I would...
We see in each individual their grand potential to live a life of self-respect and integrity. We also strive to lessen your worry as we provide compassionate skilled care that brings a spirit of independence into the life of your loved one. Our priority is to provide the highest level of care...
5475 Westshire Circle, Waunakee, WI 53597
There have been a lot of issues finding and maintaining staff just like everywhere else right now. They do their very best - but it has been a struggle. They are having a hard time finding an activities...
We see in each individual their grand potential to live a life of self-respect and integrity. In like manner we lessen your worry as we provide compassionate skilled care that brings a spirit of self-respect into the life of your loved one. We take our responsibilities seriously at Sylvan...
5784 Chapel Valley Road, Madison, WI 53711
The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the...
For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...
100 N. Green Avenue, Stevens Point, WI 54481
The staff is very patient and gentle. The residents have a wide range of needs: paralysis, dementia, young people with mental deficit that require supervision,...The outdoor common area needs updating and...
For family members, watching a loved one cope with the effects of Alzheimer's or other dementias can be difficult. We want to help. We conduct one-on-one counseling for families, as well as offer family training on redirection of their loved one, and can offer additional resources such as...
1945 Dewey ST, Manitowoc, WI 54220
Review Score
106 reviewsOut of 10
5 star
39%
4 star
27%
3 star
15%
2 star
11%
1 star
11%
A Place for Mom has scored Touchstone Senior Services, LLC with 6.5 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Touchstone Senior Services, LLC has 106 reviews with an average "overall experience" of 3.7 out of 5.
I would like to see more outings, getting them out with a change of scenery. There are communication issues between their doctors and the community. The people are super nice, and seem to be good to her. I have no complaints.
4
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2
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
This place is near the hospital in Cudahy. It's a nice place but probably about 12 miles away from where my brother lives and from where my mother used to live. That was a little farther that we were comfortable with. It's a little bit older but it seemed nice.
4
4
4
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4
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
4 week rotating menu, unsure if food choice options at meals handle meds ordering, administering, monitoring and review Can bring own furniture. Hair and nail care services. Limited info on website, does not show units or other amenities
4
4
4
4
4
Sylvan Crossings of Fitchburg in Madison, WI
3.7
(28 reviews)
It's a wonderful facility and they seem to treat the people very well there. My mother has participated in some of the activities. She's played bingo, which she doesn't like, but at least it gets her out of her room. It is expensive - not very many people can afford that price. The staff there are tremendous. All the girls and the one guy are very, very wonderful and they seem to really care for the people.
5
5
5
3
3
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
Visited this facility. A smaller facility which should have the capability to deal with my father's issues. Can lift him. They accept Family, just a matter of being able to pay 24 months (which he can do) and to be approved as always will be the case. A family friend has her father hear and he seems very content. There is immediate availability, but only one room which could be gone soon.
4
4
4
4
4
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
The staff at Sylvan crossing in Westshire Village are really terrific. They are very helpful and friendly. Our loved one is doing fine since the move to Sylvan Crossings. The community is very well kept and clean. The meals served are decent nothing too special. The location of the community is very far away from family and far from the city. They don't offer transportation to doctors appointments making it very difficult for our family.
3.5
3.5
3.5
3.5
3.5
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
Sylvan Crossings was very accommodating for us. The facility is very nice. They did offer activities, but my Father-in-law did not participate. My Father-in-law was just not happy there and has since moved back home.
4
3
3.5
3.5
3.5
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
Sylvan Crossing in Westshire Village is really in Westport, not Waunakee. If you have grown up around here you know this area as Westport. This was very confusing to my mother at first. This is a very nice facility. The residents have a nice walking area outside and sitting area on the porch or under the gazebo. Smoking is also allowed outside. This facility has a number of gathering rooms for residents to congregate and watch TV together. The staff is very nice and show real care and concern for the residents. The sign-in setup needs to be changed. They really need one notebook for family and friends to sign in on and another notebook for signing residents out of the facility. As of now this is all in one notebook and is confusing. Mail – all comes to one place and staff is handing it out. This needs improvement also! I have seen my mother’s mail not get to the correct location as requested from time to time. Each resident needs their own secure mail box. Overall it is working out just fine. She receives the care that she needs and is very content at this facility.
4
5
4.5
3
3.5
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
It's going okay. They keep it very clean. They try to be accommodating. The food seems to be okay, and I like the location, it's easy for me to visit.
3.5
3.5
3.5
3.5
3.5
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
We picked this community because, it was the only place that would take my loved one. They were friendly and they cared about my loved one. They need to improve on the activites, since they lost their director. They need to be more consistent on the care plan-pricing. Also, It would be nice if they added fresher fruits and vegtables. The overall vibe of the environemnt seems to be a bit noisy, and not as calm/peaceful.
3
4
2
3
1
4
1
Sylvan Crossings of Fitchburg in Madison, WI
3.7
(28 reviews)
Our family had an in person tour and it was a nice experience but it was just not going to be suitable for our loved one
Sylvan Crossings of Stevens Point in Stevens Point, WI
3.9
(9 reviews)
Wish it was more the previous spot he was in he was more known. He was new here and didn't seem to have as much of the attention that he had previously.
3
3
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3
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3
3
Sylvan Crossings of Fitchburg in Madison, WI
3.7
(28 reviews)
The staff was attentive most of the time. The care of the residents was very good, just one incident with my father (initially food served was not appropriate for him). The common rooms of the facility were very nice. My father's first room (window would not fully close, winter time). 2nd room was fine. Sometimes the facility director was difficult to get a hold of but did follow through on things.
3
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3
4
No data collected
4
3
Sylvan Crossings of Fitchburg in Madison, WI
3.7
(28 reviews)
Facility seems a bit more chaotic as everything and the gathering areas are all as you walk in. It lead to what seemed to be a louder environment. The rooms were much quieter, and there were other common areas that were much more calm. Overall we did like the facility, however it did not fell as much like "home" as some of the other we toured.
3
3
3
3
3
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
This facility was ok. Not a top pick. A little more expensive and not as nice as some of the other facilities. Staff was informative though.
3
3
3
3
3
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
I toured Sylvan Crossing at Creekside Estates. It was a nice and clean community. It was a smaller community. There was only one room available and we weren't quite ready to move our loved one in.
3
3
3
3
3
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
The facility was nice enough, with decently sized room, good closet space and good amenities. It's in a quiet location. My reason for three stars is that I just don't like the always-locked doors. I understand why that's done, but I don't want to put my mother in a place that doesn't allow her easy access to the outdoors.
3
3
3
3
3
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
My mother is being provided with good therapy at this community. They are doing a pretty good taking care of her, and her needs. Her concerns have been that there aren't really any organized activities. They offer minimal activities overall. The breakfast meals are great, but there are room for improvement with the other meals. This wouldn't be the first community I would recommend, but I would tell someone to consider it.
3
3
3
3
3
Sylvan Crossings at Creekside Estates in Cudahy, WI
3.5
(22 reviews)
It has been a work in progress for us since my mothers move to this community. Since we have been here there has been a change in management, but I do feel it was a change for the better. The old management did not follow through on things they promised us. The new management has been kind, and helpful. I feel she is safe, she has a pull cord on if she needs any help. I don't know if I would recommend this community, but things are looking up for us here.
3
3
3
3
3
Sylvan Crossings in Westshire Village in Waunakee, WI
3.5
(28 reviews)
My tour of this community was a pretty decent one. From what I saw everything appeared to be clean, and well-kept. The staff I came across was friendly, and nice. I felt like this was more of a community for someone with mobile restrictions. It is a nice community, but it wasn't the one for my father, and his needs.
3
3
3
3
3
Sylvan Crossings of Stevens Point in Stevens Point, WI
3.9
(9 reviews)
There are 9 total Touchstone Senior Services, LLC Facilities.
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