Chapters Living

My dad's experience with the community is really good. He is around nice and attentive staff and caregivers who I am able to communicate with at any point. For the most part my dad is enjoying his meals and getting use to meals that are not familiar. They have activities available but my dad is not involved, he is getting interested, hopefully he will join soon. Overall, he is doing really good here and I would recommend them.

My Mother enjoyed the activities and food offered by Lamar Court. The layout of the facility was very confusing to her in light of her memory issues.

It's very clean and the staff is really friendly. They seem to be attentive and responsive to any requests or concerns. I'm not real familiar with the activities, but they did have a painting class. I'm having a little trouble with the billing. I have heard good things about the food, but I have not tried the food myself. It would also be nice to have a little bit of detail accompany any complaints or concerns that might come up, and be brought to the attention of the family. Some suggestion of what to do, would be nice.

It's going pretty good so far. It's definitely clean. Everyone is pretty friendly. They have activities, getting people to go is more of the issue. They have it set up where you order food off a menu, which works better for my loved one.

This was one of the places we toured when we were looking into options. It was in my top two, I was very impressed with it. The gentleman that showed me around was wonderful and the residents seemed very happy with him. It came down to the location and the other place was a little closer to me. This was very nice though, I would recommend it.

Things have gone pretty well so far with Rose Estates! It's a clean, well kept community, and the staff have all been very friendly. They offer a good amount of amenities and care for their residents, and also do a decent job with the food!

Terrific staff. Very attentive and caring. Outstanding food, too. They could stand to update their decor a bit - a bit "late 1980s" in theme. Something to make the lobby and living areas much brighter and cheerful would help.

Their fees are a little high. The staff is friendly - the nursing staff does not seem to be very friendly. When you approach them, yeah, but when you just see them they kind of run other way. I don't get any questions answered, put it that way. Most of the time the nursing staff either doesn't know or isn't there. The doctor ordered my mother to be on insulin that lasted 36 hours but it was being given to her every 24 hours and she became hypoglycemic and we almost lost her. I think that was the doctor's mistake but the nurses could have caught on. It's kind of like deliver the meds and go home. I'm a nurse so I know and that's just not the way you run things. They were helpful in getting eveything together to transfer my mom. I have to give them credit for that.

Visited on 5/18. Smallest Sunrise facility within 15 minutes of my house. Rooms have handicap accessible showers. Closest to doctors and Good Shepherd Hospital. Will cost about $116/day. Nurse from facility will assess dad on 5/20. Overall this place is much better for my dad than home.

This is the first one we looked at. It seems good, maybe not as much hanging out with people as we'd like but friendly and nice. We like the level system.

Another Sunrise entirely devoted to AD care through hospice. Well run with cohesive staff. In an outlying suburb, mostly staffed and populated by local people. Perhaps 5 years old with many original staff. Very appealing & suitable. Point system here differs from point system at Sunrise Wilmette.

We toured with Sunrise of Barrington and right when we walked in, all we could smell was urine. It was also very cluttered.

My parents needed an assisted living community after leaving a nursing rehab facility. Because they were both dealing with memory issues, and wanted to be able to stay together. I followed up with Memory Care per recommendation from the nursing home. Mom and daddy were happy there...and even though mom has since passed on it is still daddys "home sweet home"!

My experience living at Lamar court has been pleasant. The resident wonderful. However, I feel the facility is drastically understaffed and has been for some time.

I value the sense of community here at Lamar Court. The residents have become like family to me and i really enjoy the activities and the outings that are planned for us. The staff work really hard to make sure that we're taken care of, but they could definitely use more CNAs' in order to reduce wait times before a residents call light is answered.

The community at Lamar Court seemed to be pretty nice. The staff that offered the tour were very friendly and courteous. They were upfront and honest with everything. We did not choose Lamar Court because they did not offer the level of care that our loved one required.

I took my brother out when corporate arrived and fired a bunch of the staff. So I don't know how it is now. I hope a lot better. Staff was too slow getting back to me. Cleaning personnel wouldn't wasn't doing a good job, cleaning up rooms after the patient had an accident in their rooms. Also in the dining area when someone one had an accident, wouldn't mop up the urine until the patient got through eating. The executive was very slow to get my total amount I paid while my Brother was there. It was a total mess, so I took my brother out of that facility and took him to [location removed] where I lived. The best employee that was caring and quick to respond was a lady named [name removed[. I hope she is still there. The lady from corporate that came up there was really nice, caring, and got things done. She was professional!!

Memory Care of New Braunfels is a very comfortable, homey place. And much lighter and brighter than other facilities we considered.

Overall, they had too few staff to residents. Likewise, it was way too big of operations with too few controls in place to ensure resident well-being.

Could of been more help getting our loved one adjusted and engaged with the community. The nursing staff is very good but the daily CNA's changes everyday - so it really made it hard for our loved one to get to know them.