1-20 of 51 reviews
Our tour experience anonymous - Toured community
Our family had an in person tour and it was a good experience
It is a wonderful safe place to live in your senior years Marjorie C - Resident/client
This was an excellent choice for my husband and I, we feel very supported here. Anytime we have questions they get the answer to us immediately. The activities are great and are actually doing more and more each day. The meals are good, sometimes it is a hit or miss, but the general rule here is they are good and the service is wonderful. The staff members are just so helpful, we are very happy happy people. This community has met all of her hopes and expectations.
You are the Cadillac version of assisted living anonymous - Sibling of resident/client
We have heard good things about the meals they are serving from other residents, and the activities do look really good. They have a salon there which is great, but one thing that is a little disappointing is they have yet to find someone to work at the salon. However, we do think the value for cost is really good.
We love Northgate Plaza!
Marcia E - Child of resident/client
My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties. We are very happy with the continual care and support he has received and always feel welcome. We have appreciated the meticulous protocols with Covid-19 and the extra steps staff has taken to reduce the residents' isolation. Northgate Plaza is conveniently located by stores, the library, a park, and a hospital. We highly recommend this warm caring place.
Good experience anonymous - Loved one of resident/client
We chose Northgate Plaza because I was impressed with the staff, they were helpful and continue to be helpful. They got to know my mom and her individual needs. The apartment sizes here were also very nice. My mom enjoys the meals, they have a dining room and they have a choice on entrees to choose from on the menu. If you need it delivered they can do that as well. Overall it is really a good experience for her and I would recommend to others looking.
My in-laws are happy! anonymous - Child of resident/client
From our understanding our loved one's seem to really be enjoying the meals they serve. They do set up a big outdoor tent with a heater where we can come visit them during the week.
My review of Northgate Plaza Ava C - Child of resident/client
I love that they have the dining room, it was the biggest thing for us. This doesn't feel like a cafeteria like a lot of other places we looked into. It feels more like a restaurant and they have a menu to choose from and are served. Right now it is hard because of the virus, but overall they have stayed on top of the medical needs of the residents. It does help to have an advocate family member. I would recommend the community to others.
Review of Northgate Plaza Jean Wong - Resident/client
I like everything here. I have no complaints about the community. The staff are friendly, helpful and accommodating.
Review of Northgate Plaza Hugh M. - Resident/client
I like the caregivers and I like the dining room staff. I've lived in three similar communities and the food is by far the best here.
Review of Northgate Plaza Joan N. - Resident/client
It has been hard going through this pandemic, but the staff are good. They do their jobs and the caregivers are great.
Review of Northgate Plaza Maria S. - Resident/client
I'm comfortable here. I want to stay here. The one thing that I could improve here is the dining room. Sometimes, it takes a long time to be served dinner.
Review of Northgate Plaza Gloria L. - Resident/client
I really like living here. The staff is nice, I enjoy my neighbors and the food is good. The only thing I don't like is the fire alarm. I have no complaints.
Review of Northgate Plaza anonymous - Resident/client
I enjoy living here. The staff treat me so well. I have never been treated this good in my entire life.
Review of Northgate Plaza anonymous - Resident/client
During the pandemic, it has been hard to adjust to the changes. However, I would rather be here than anywhere else. The staff are friendly and respectful. I enjoy being back in the dining room. The one thing I would like to see you as more variety on the menu. Overall, I enjoy living here.
Review of Northgate Plaza Deintra P. - Resident/client
Everything is fine here. Everything is good. All I want is the beauty shop to open up.
Review of Northgate Plaza Andria - Resident/client
Great community and staff. Keeping us safe, connected with fun activities.
Review of Northgate Plaza Marlyee Baever - Resident/client
This is not the place I moved into. The food is not good, I throw out more than I eat!! Last night the beef dish was so bad I tossed it out in food waste!! Also the housekeeping staff is short-handed. I was told one person has from 11-14 apts in one day. My carpet has been cleaned once since I been here! Also last week at happy hr the tables in the patio I used 6 wet towels to clean. 2 tables I would not put anything on them, not very healthy!
A nice community anonymous - Loved one of resident/client
We visited others and we chose this community because my mother in law is a smoker and she needed a place this she smoke safely. We did like everything about the community when we visited including the dining room was nice. The food is good with some variety in restaurant style dining. Her apartment is very nice. The laundry room has been inoperable for a month now which has been difficult for the residents.
Michael - Resident/client
I am totally satisfied with living here. It's like having Christmas every day! I'm still trying to get used to having everything done for you. And the meals remind me much of what my Mother used to make. It's a very nice atmosphere to be living in. I'm now able to manage my health much better!
I'm totally satisfied!
Review of Northgate Plaza Jean - Resident/client
Staff is nice. The food is pretty good. The staff is very helpful. I don't have any complaints. Whenever I have a problem, someone always helps me.
Response from Northgate PlazaOctober 5, 2019
We're so pleased to hear that you feel the staff is listening and responsive to your every need. It's truly our pleasure to be of service.