1-20 of 91 reviews
Very welcoming and a safe place
anonymous - Loved one of resident/client
Our loved one was there for a short period of time but we saw plenty of activities going on and we would recommend this community to others.
anonymous - Toured community
It's just waste of time. Why don't you list your pricing? This would cut down on the long tours and mounds of paperwork to realize it not affordable.
Response from Brookdale LowryJanuary 6, 2022
Thank you for taking the time to visit and provide feedback about our community. Please know it will be reviewed and used to better serve our residents and their families in the future.
My tour review Dorothy C - Toured community
I liked this community but the apartments were a lot smaller and they did not have as much open space for my dogs to have an area.
Our tour experience Barbara - Toured community
Our family had an in person tour and the young lady who gave the tour was wonderful, she was fully of information which we appreciated. However we just were not in love with this community as much as another we toured, but we still had a great experience.
Highly recommend anonymous - Friend of resident/client
Things are going very well so far, we have been very pleased with everything. It is very clean and the staff members are excellent. When we were moving our loved one in they were serving us fresh warm cookies.
Brookdale Lowry review anonymous - Child of resident/client
We have not been able to visit the community in a long time due to covid, but we were able to set up our loved ones room while we were there and the rooms at the community are pretty good sized.
It's fair anonymous - Resident/client
This community is quite clean, they do a good job keeping everything clean. I have been here for awhile and i do some things on own. Due to COVID there are not many activities at the moment, but in the past they had fair ones.
Good with communication Penny Lowthorp - Loved one of resident/client
We chose Brookdale Lowry because we got a pretty good deal and it seemed like a good fit. The staff members are always good with communication and let me know what is going on with my sister since I am not able to go visit. Before the pandemic she seemed to be participating in activities all of the time and they would send me pictures. It has been hard since we have not been able to visit during this pandemic.
Disappointing anonymous - Loved one of resident/client
i think that the main issue for us was they did not recognize when our loved one's health declined and they did not notify us. It was very difficult to get a real assessment of how our loved one was doing. We were so unsatisfied that we decided to move our loved one. When we arrived to move, we found our loved one to be in such poor medical and physical condition that they needed to be hospitalized. I would not recommend this community to other families.
Review of Brookdale Lowry Norma Driskoll - Resident/client
[Names removed] and others have been very helpful in this "part" of my life when I did not have my family to help me except my grandson, [Name removed], who encouraged me to live here. There are times I do not care for in meals and "aloneness" and need to talk and feel cared for of which I am thankful.
Review of Brookdale Lowry Stefonia Evans - Resident/client
I love it here — everything is nice! The people are always helpful, I love people —always so nice. I love the potatoes, they remind me of home! I was falling previously, but now I am doing well.
Review of Brookdale Lowry Connie Fier - Resident/client
The staff is very friendly, they try to meet all of our needs, in terms of activities and they are willing to listen. Our activities team is super! I am still pretty independent so I don't have much to do with the caregivers but they are always nice and talk to me when I do engage with them. Our Executive Director always has an open door, which is good!
Review of Brookdale Lowry Frankie Jarosz - Resident/client
My only reason for giving it a 4 and not 5 is that culinary department could use improvement. Sometimes, there are items on the menu that they don't actually have. Now I used to work in that business, for several years so I am a bit picky. Don't get me wrong, I like [name removed] and this the staff likes him, i just thing he could use some help. [Name removed] is great, she is always hay and always has time for everyone. She also does a great job of keeping us entertained with activities.
Review of Brookdale Lowry Romell Balancier - Resident/client
The staff has been great. Everyone here is always so ready and willing to help. Sometimes you walk into a place like this and they will help sure, because it's their job, but here it's like they'll go out of the way to help. The girl who usually comes to walk me upstairs for dinner saw me on my way up the other night and said "(she) was just coming to get me." I told her "well I've been getting around so I'm not paying for escorts and more." She said "Oh, I know- I was still going to because I enjoy our walks" which made me feel good. It's a genuine level of care.
Review of Brookdale Lowry Donna K. Emerson - Resident/client
Giving up one's independence is always hard to do no matter how good the situation is, given that, Lowry offer food, friends, and staff whose primary concern is the well being and health of its residents. Good food, conversation areas galore, and a variety of activities to get the interests of many residents, if they chose to take part.
Review of Brookdale Lowry Evelyn L. Dawaye - Resident/client
I lived here for 2.5 years before leaving to have my back surgery. As soon as I was able, I came to Lowry. There was never a question as to where I wanted to live. The staff and workers are fantastic, everything is taken care of immediately. Brookdale Lowry is home.
Review of Brookdale Lowry Fran Carey - Resident/client
It's clean, the food is good. The help is very good. My appointment was very good - when my husband was dying they couldn't have done any more. Everyone was there to help him and to help me.
Review of Brookdale Lowry Rosemary Ferreri - Resident/client
Happy. I'm never bored, there are always activities! When I originally moved here I was very upset - angry with my kids for moving me but I'm now really happy being here.
Review of Brookdale Lowry Helen Hill Bainz - Resident/client
When I moved into Brookdale Lowry 2 years ago, I was having trouble getting my feet under me because I was so sick. One of the ambassadors (volunteers in helping residents) helped me immediately to get used to living here and finding my way. Two years later I have good friends here, no longer sick and I enjoy the activities here. The staff tells me they are here to help me and make my life better. Their actions confirm they were sincere about that help.
Review of Brookdale Lowry Jason Bainter - Loved one of resident/client
My only concern is that dad did not move here when he 1st looked at it in 2015.
Everyone, CNA's, NP's Admin, maintenance and dining have all been so nice to my dad (and rest of the family). And the compassion and help I have received since my dad passed was much more than expected and is very much appreciated and will not be forgotten.
Sincerely - [name removed]