Wickshire Senior Living

Things have been pretty good so far. Everybody seems very friendly, and they try to get our family member involved. She's safe and well looked after. Her big complaint is that the food is not served hot. I keep checking the weekly menu on the app for families, but they still have the menu from the beginning of August posted, so it's hard to keep track of whether what she's reporting to us is accurate or not. I would love to see that get updated. In looking for a place, everyone's needs/experiences are different. For our family, we've had a positive experience overall.

Overall I found the staff at Wickshire WIlmette easy to work with it was a nice change of pace and they did a good job for us. They would call us daily and were great with communication. They could manage her behavior well and we as the family did not have to interject much which was nice because that was the opposite at other facilities. If your loved one is a vegetarian, they do not have many options available. She was served a lot of salads and grilled cheese sandwiches.

My mom has actually gotten better since moving in because of the structure there, and mentally she seems to be doing well with that. The staff do their best, and from what I can see, they don't have much turnover. So my mom knows everybody, which is nice. I think they keep the facility up very nicely. It looks very clean and nice. And the dining room is clean as well.

I have been trying for a couple of weeks to get some information. I have a questions about my loved ones care, it is not crucial, but it is something I would like to know and I have not heard back from them. But other than that, we do not have any complaints. She is doing very well - we feel that she is in a good, safe and clean place. The facility is smaller and that gives it a more home-like atmosphere. I would recommend to other families looking.

The cleanliness is getting better. It's very expensive. The staff is very friendly, they are willing to listen, and don't brush you off. They are always willing to offer suggestions, and work together with the family. The financial assistance, could be improved. We chose this place over others, because it's close to our home, and is a very good location.

The activities are good and overall the value is really good. The staff are very friendly and nice towards our loved one and our family. However we do not really are for the quality of the meals and the plastic silverware.

This community was nice but it was bigger than what we wanted for my loved one.

Wickshire was more expensive and I did not find it as nice. The rooms were particularly small, they put 2 studio apartments together to make a 1 bedroom but it was still small. There are 2 bathrooms in the room which we found kind of odd.

overall experience with Wickshire countryside has been excellent; friendly staff, [name removed]has been wonderful to work with - very clean and nice facility . they do need to update their business forms; very hard to work with and not easily amended.

Our tour experience with Wickshire Port Orange was nice and the staff were all great, there was just nothing that really stuck out to us, we were wanting something out of the ordinary.

We had a positive tour experience with Wickshire Port Orange. They gave a great tour and we liked what they had to offer. There was nothing negative about them at all, we just did not get the "feeling" that this was the right place for mom.

My loved one loves the care services and the staff. They don't have a lot of activities and this is one of the main reasons that we wanted my loved one to go here. I would recommend this community for someone that needs assisted living. For someone with dementia I feel like there is another place with more activities where they would have better stimulation for their minds.

They've been great. I'm happy with it and feel it's the right place for my loved one to be at this stage of his life. I like how clean the facility is, and the location is good. There are a few individuals who have been very personable to him. And he tells me he loves the food.

Small apartments for more money.

This is a small and cozy community. Everyone is very friendly and we have not complaints about being here. Its not a great big place it is rather small maybe 70 units but it is a nice community. We have activities like shopping, bingo, chair yoga and more for the residents to do.

The Wickshire community is spotless it gets 10/10 stars on the cleanliness and that is saying a lot coming from a clean freak. They always seem to have different things going on, everything is nicely decorated.

We chose Wickshire Tamarac because it is a smaller community, it felt very home like and warm and comfortable, and all of the staff were very friendly. They have been great about helping my mom get acclimated. I think it is a better fit for people who are more independent but need a little assistance. I definitely would recommend them and already have to some friends.

This was a very pleasant experience during the tour. It was too big for our needs. They do have pet therapy. Ultimately, it was too far from friends and family that was the drawback.

I thought Wickshire Port Orange was very nice. They gave a good tour. I just felt a little more comfortable overall with another place.

From what we can observe, the staff appear to try to meet the residents' needs, but we feel that that they are understaffed. And we feel that that affects their interaction with the residents. They are not as interactive with the residents as we had hoped they would be. They were the least expensive place we looked at though, and we would still select them again. They appear to be trying, and if they had more staff, their efforts would likely more effective. Even with the current understaffing, if we call something to their attention, they get on it immediately to resolve the issue.