Viva Senior Living

We did not realize from just the tour that they could not handle advanced stages of Alzheimer's care. The day we went, she was having a good day. She needed more help one on one than they give. It is a very nice place though.

it's a great relief to go to a place you actually trust and where you feel you're getting good care. The Phoenix has been a blessing to us, and I highly recommend them.

In my experience, Keepsake Village has the ability to care for dementia patients more comprehensively than the com n the market. They have an enhanced licensure that lets them keep folks longer. It is definitely the best long-term solution I have found and this is our second memory care facility experience. I would absolutely recommend Keepsake Village to other families looking for memory care.

It's an amazing place for your loved one. I like how friendly the staff are.

They are fabulous! We are very happy with The Hearth on James!! It exceeded my expectations. The communication from staff is what makes all the difference.

This is a place I would recommend you check out for your loved one. The staff are wonderful and friendly to work with. The staff communication has been great with the family. There are three meals a day served to the residents, and it is a dining room. If the resident doesn't like what is being served the staff are willing to accommodate a request made by the resident.

What sticks out the most to me about The Hearth at Greenpoint would be the very caring staff members. I would highly recommend this facility to others.

I cannot think of anything that would not be 5 stars based off of our experience with them. The stability of staff and the fact that the staff truly cares about their residents is what sticks out the most to us. I would definitely recommend Franklin Manor to others looking.

Everyone here has been very nice and caring. We haven't had any issues here at all. The food looks pretty good. The nurses are especially helpful. Communication with the family is good. I'd say it's probably one of the best valued places in the area. Housekeeping and laundry is once a week. Housekeeping is good, we've had a couple of issues with things getting lost in the laundry. They're great about all of the activities that they offer, my loved one really enjoys them. I would recommend them to family and friends, I would choose them for myself if and when that time comes!

The community doesn't have a limit to how many guest can visit. They are short staffed which is an issue across the board.

My mother was placed approximately two months ago in memory care of this facility and recently passed away. During her brief stay, I found the faciliy to offer an array of actitivities for the residents to keep them busy and involved. Place is clean and staff friendly. My mother was always clean. Meals were nutritious. Always felt she was safe. Placing a loved one is never an easy decision. Based on my mother's brief stay, I would recommend this particular facility.

I have recommend this community to several people. The community is so clean, bright and cheerful. My loved one is the happiest she has been in 45 years. The community is wonderful and everyone feels like family. The have bingo, movie nights, have live entertainment, and they keep the residents active. MY loved one is up and active and living her best life.

Our family had an in person tour and it was a really nice tour experience, and their staff has periodically continued to follow up with our family and check in on us to see how we are doing.

A neighbor of my Mothers found this location as I live out of state have been away from Albany for over 30 years. [name removed]and I communicated by phone and text for about a week. Upon moving my Mother in from the beginning the Staff, Nurses and others were Awesome.I highly recommend Phoenix of Albany.

They had an exercise group, and the price is the same as other places but they offered less care, that was needed for my loved one.

First of all, it has been less than 24 hours and my father is already doing and feeling much better. I have desired for my father to be in an environment where he would be in an activity driven community well, The Viva Senior Living "Experience" has answered the call many many times over. I appreciate the warm and caring "good vibes only" my brother and I received during our very first visit. Special Thanks to Ms. [name removed], who worked and walked with my family and I every step of the way. I'm so grateful, I believe my father will live a longer, happier and more joyfully productive life now that he has been blessed to be apart of Viva <LIFE> Senior Living Community...

Very clean and friendly facility. Only place in the area with two bedroom suites. The staff really cares about each resident.

They are easy to work with, they were kind. They helped us through some difficult choices. My mom didn't end up staying there very long, but they were always willing to assist. They were constantly giving feedback. Overall, a very good group of people.

The fix all the same meals for everyone so they could work on having more food options that cater to those who have certain dietary restriction's such as diabetes. Even though our loved one does not always participate in the activities, the activities they do have there are great. They are able to maintain and correctly manage our loved ones medication and provide good quality care so the value is definitely worth it. They have a doctor that comes around once a week to assess the residents and so for that we would most definitely recommend this community to other families'.

Wilson Manor gets all 5's, we have been nothing but pleased with our experience here.