Vantage Senior Care

This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. We did not feel rushed at all and they took their time with our family.

This place has only been open about 3 months. The only problem I see is the overnight staff is not always up to par

A case of “ you can’t judge a book by its cover.” The area is on a culdesac close to a busy retail area. The Supportive facility ‘s exterior (housed in the historic old Goldblatt building) is unremarkable. However the interior is lovely and ADA compliant . Everything was beautiful and the only area I felt needed Developement was the rooftop area where I’d wanted to see more greenery since there isn’t an outdoor garden. That said, my standard for not putting my parents anywhere I wouldn’t live were met. [Name removed] the Director of Marketing was excellent, residents know and chat with her. I saw a diverse population of residents playing cards. I also encountered a couple of women who provide wellness programs exiting that had good things to say. My ONLY concern is how long my mom could stay there given her memory issues. My sister and I acknowledge that one day her needs may have them live apart.

Nice facility and very nice people. Had a suite available for Mom, but the pricing was a little higher than I had hoped.

Nice facility and people, but they didnt have room for Mom at this time. Also, they didnt know I was coming for the appt.

I think the place is great. The food that they serve is very good and they have some good activities such as exercise programs and crafts. The staff is very nice but I think they could be more encouraging on the activities. Also, my loved one is very alert, and I feel that they should have more activities that are for residents in the same position.

I was a little unhappy that the cost went up when dad moved into the community. The staff are really nice. Dad liked the food, however they do offer small portions. The community is really clean. They offer numerous daily activities that he enjoyed.

Very homey! A nice place that you feel very confident having your parents at this home. The rooms did not really fit our needs although 2 rooms next to each other would probably work. This home is rather expensive, $4000 each person however it does include all of their wants and needs.

Ellen's appears to be a very nice place that has quality staff who care about their residents. Communication is fairly good with family members as to the status of what is going on. Mom has only been there a short time so it's difficult to share experiences at this point in time.

Very nice. Brand new. Seemed a little unorganized. Very family oriented. Uses wanderguard system. limited activities. No physicians that come to facility.

Our family had an in person tour with Ellen's Home South and overall it was a nice tour experience but what we were looking for, for our loved one we just did not think it was going to be the best fit.

The 1st shift staff and manger are very good, but the rest are questionable. My mother ended up with a broke hip and no one knew when it happened. She is now in hospice care what little there is. She will die soon. Was it their fault we can't say. It is tough. There is definitely room for improvement has it looks great on the surface

We toured with Ravenswood and it was not as large as some of the others we saw. It was a brand new facility and we were expecting it to be fresh and it did look new, but it just felt sterile to us. A lot of whites and greys and we just did not get that warm feeling that we were looking for. Also the parking here was very difficult which is something to think about if you will be visiting/have a lot of visitors.

New city was a nice community and huge. The staff were nice during the tour.

There's nothing attractive outside. The reception and common areas were nice and newly decorated. Was not impressed with the resident's apartments. Updating need to be done and apt. was small. A fresh coat of paint would've been nice.

Certain caregivers are not always respectful to the residents. Can be impatient and respond to simple requests in a disrespectful and rude manner. The staff do not appear to be overworked but quite the opposite. It seems as though there is no real supervision of the caregivers to avoid this kind of thing.

My tour of this community was pretty nice. Everything went well, and the experience was a nice one. The community looked good. From what I saw everything appeared to be well maintained. My tour went well, but this was not the right fit for my parents.

I had a good tour of this community. I toured it for my father, and his needs. The community looked nice, and clean. The staff was kind, and friendly to my family, and myself. Unfortunately this wasn't the right fit for my father, and his needs.

During my tour of the Foxes Grove, I was not very impressed. It seemed like they did not have anything going on for the residents, they were all just sitting around or in their rooms. The place was not inviting. We wanted s brighter more cheerful place for my aunt, this place was not the right fit.