TheKey

The Home Care Assistance of Grand rapids has very knowledgeable staff. The paperwork was very easy to understand. During my tour the caregivers i met were very nice and courteous. The services offered seemed very interesting. Meals are available for the residents in the community.

Everything is working out pretty well for me with this home care agency. The care giver's they have sent out have been great. They help me with some cooking, light cleaning, and some personal care. It has been a good experience so far. I would recommend this home care to anyone.

Attention to mom, felt they had their priorities in order, good overall care. Lots of rotation between caregivers for us, a bit frustrating.

Just used them once for a visiting realtive, and was very happy with the results. Would definitely recommend them to other people.

So far they are doing good. It's been working out for us. They have been helpful and reliable.

Angels of Compassion was able to provide companionship during recovery from a heart bypass surgery. Thank you!

Katie [Rmoved] with HCA was very compassionate and helpful in discussing our needs and setting up our interview with a supervisor in the area. We had another very positive experience with the supervisor and did start with a caregiver 2x per week. Unfortunately my mother balked at having someone come into the house ( as we had feared) and my father felt he had to let the caregiver go after 2 weeds.. I thought the caregiver Vicki was lovely and would recommend HCA to a friend. I would also try to use this agency in the future should we decide to try again.

The help I received from 123 home care was great! I was really happy with the caregivers that came out and helped me. They were very nice and kind, and they helped me out with everything from cooking and cleaning. That was a big relief for me. The only problem I had with the agency is that they were too far for us, and sometimes the help would arrive late. I would recommend this agency: it was a good experience.

Our experience with Home Care Assistance Alamo has been brief, but a good one so far. The office staff is responsive and easy to work with, and all of the aides they've sent have been decent, quality people. We've had a little trouble getting a good routine where we've got the same caregivers coming every time, but other than that we're very happy with the service so far.

They did a great job! It's still new but they showed up and everyone has been friendly. We are happy with them so far.

They worked out good for me. I used them when we went on vacation, and will use them again next time I go. The only problem was the billing toward the end, but when I brought it up they worked it out for me.

It's been good so far. We haven't had any complaints. They have been reliable, and things have worked out well.

What they have done well is there is great communication between the care manager and us. We really love the person, who is coming out to help us with our Mom. Overall, there is a lot of care and teamwork.

I felt that the management was really good. They made efforts in introducing the care givers to the family. I had a good experience with all but 1 care giver. Overall, the Home Care Assistance is a valuable service.

I have had no issues. They were fine. The food is good. The facility is clean and everyone is friendly. This is a pretty good community. If your looking for a friendly and very clean assisted living facility I would recommend this place.

They have done a very good job. They are very considerate, and they are reliable. They try to give us the same few caregivers on a consistent basis, and worked with us to find caregivers that were a good fit. We haven't had any issues with the billing process and everything is working out well.

I would have rated them a five, but they were a little expensive. Diane Elrod – the person I contacted – was extremely helpful. They did not miss any appointments. Our one issue was that my loved one didn’t like one of the care givers and they replace her fast enough.

This is a large and structured company. Very knowledgeable and more systematic. They were also the most expensive. We passed on them because we thought we would get better service and better rates at Beacon.

Visited on 04/24/2013 - Reasonable $250.00 per day, no up front charges. Automatic withdrawal from bank account. Pre-entry paperwork done.

We only used this agency for 2 days and the caregivers were not as interactive with my mom as I had hoped for. My mom just sits and watches TV so they sat with her and watched TV as well. They were on time, courteous and professional. Even when my mom became confused and said that no one showed the second day we were able to figure out that they had in fact been there she just did not remember. I would recommend this agency but I would also recommend that you give them a guide line as to what you would expect them to do with your loved one while they were there.