The Cottages Senior Living

We toured this community when we were looking into care options for our loved one. This was a very nice looking community, and the staff all seemed very friendly and professional during our tour. We were a little put off by the setup for their memory care unit, it was all shared rooms, with no private bathrooms. However, now that we've had a bit of experience with memory care I can see that this set up might have benefits for memory care patients.

They're doing a really excellent job here. The staff are all outstanding and well trained, and even the custodial and maintenance staff are friendly and greet the residents by name. They really go out of their way here to make sure everyone feels comfortable and welcome.

We're so happy with the care they provide here! It's a beautiful facility, everything is clean, it's very spacious, and its just comfortable feeling in general. The decor is very nice as well, they've got marble counter tops, and lots of solid high quality furniture. It really feels like home. And the staff are just great. They are so patient and loving with all of the residents, and they really went out of their way to help my loved one get settled in and adjust to this new setting.

The people who run the facility are very friendly and caring. The facility, itself, is bright and cheery and well kept up. I'm very satisfied with this choice for our family member.

It's nice and clean and bright, she's in the new building so of course it is very clean and everything's ncie there. The older building was nice though too, what we saw of it, they have had trouble with people getting out, it's a locked facility, but you have to constantly ring the doorbell and wait for somebody to answer it or wait to be let out. For my step daughter, sometimes she says it's frustrating trying to find somebody to let you out. Every place that I've ever been it's a little easier to get in and out than that one, but they are in total lockdown. You can't fault them for that because it is keeping someone in and you can't fault them for that. They decided to use the doctors at the cottages and they called a psychiatrist in, the doctors come and go. She has some aggression issues and when they try to stop her we think she amy have turned around and gotten mad. When my step kids call me and ask them what the scenario was they're not getting a clear picture of the whole scenario. They may be trying to be nice but they need to be a little bit more specific about what's going on.

Loved it. Homey, all about loving the resident. Life in place, no move-outs. Openings immediately.

The Cottages is a caring facility and it shows. Meals are nutritious and activities are stimulating. My husband is content here.

Our mother had previously been at two different assisted living facilities -- one was independent living and the second provided more personal care support. While at the second facility, she had a fall and although we were unaware, a brain bleed had occurred. The facility was very non-responsive and hostile to my mom because her dementia quickly declined over a 3 month period of time. The lead nurse was hostile and negligent with mom's care, so we moved her to The Cottages since he dementia progressed to a single three word response for all questions. The staff at The Cottages loved and cared for my mom as if it was their relative. Over time the brain bleed healed and her functionality increased and memory returned to the previous level. Without their care and passion about improving mom's quality of life and health, she wouldn't have improved. They literally saved my mom's life. Our family can't say enough positive things about the level of care and concern The Cottage's staff provided my mom. Highly recommend.

I liked this community alot for the care for my mom. It was very clean. They offered great activities to help her if wanting to participate. The food was very appealing and the atmosphere was like family cooking. I was happy with the tour here.

My dad just moved into this community and he's done really well. The staff have worked extra hard to make him feel comfortable and to make sure he's involved in activities. He enjoys their beautiful gated courtyard and we enjoy the peace of mind that he's in a locked and secure community. Before dad moved here we were worried about him getting out of the house. Oftentimes one of the neighbors would call us and let us know that dad was wandering in the neighborhood. We were really afraid that he'd get hurt or worse. I can't thank the staff at the Cottages enough for making this transition easy for dad and for helping us find the best place for him next to home.

The staff at this community was excellent. They offer a separate area for Alzheimer and Dementia care. The rooms remind me of a hotel room.

They have been wonderful. They are very attentive and kind. Mary Jane is just fabulous. The people who work here, they go around and touch and engage with the residents, and acknowledging they are not only there, but that they are human. We chose them because of the view out the windows in the rooms. We are very happy with the staff the care, and the hospice they recommended.

I am very pleased to have my mother at the Cottages at Chandler Creek. The caregivers are very warm and personable, providing a caring environment for the residents. I am really impressed by the many social and interactive activities that are scheduled so that the residents are engaged and not just idly sitting around. I would highly recommend this facility .

I've been POA for my mother for the last year and it's overwhelming. Wish I knew then what I know know, from rehabs to ER's, ICU's lawyers, Asst living and so much more. It's very hard to find a good place as there are mostly not so good facilities. And just because you find one does not mean your loved one will be accepted due to physical conditions. The cottages accepted my mother when others that were much more expensive would not. Take the negative reviews with a grain of salt because I can't begin to say enough good things about [name removed], she loves what she does and treats all residents like family and beyond, way beyond. She knew every resident by name and is a very loving person, same as most the staff. She's old school and transparent same as her assistant [name removed] and we really liked that. The only disappointment is the food which is so so but other than that we were blessed to find her. She is very transparent and goes the extra mile, Kudos [name removed] and the staff, well done!

They need more activities, that's all for now. There is a lot of just sitting in wheelchair doing absolutely nothing! The care the community provided my loved one was good. The staff communication with the family was good as well.

Our family had an in person tour and everybody we met was very nice but was concerning is that there are no bathrooms in the residents room, they have like a community bathroom and we just did not want that.

It is small, privately homed comfortable facility. It is a very structured place which has been nice so she is not in her room all day, they always keep them busy doing things. They have family styled dining where everyone sits at a long table. They have 2 community dogs that are in each of the buildings, they have 2 separate buildings based on level of care. They give the residents options for food and drinks and they are attentive in making sure they stay hydrated. Any time I have called I get an answer and if I don't get anyone on the phone they return my calls quickly. They also take pictures of my mom and send them to us to show what she is up to. We have been very pleased with them.

They keep the residence engaged, the staff is very friendly and caring. I would recommend this community to others. I feel the cottages treat the residence the same whether the family is there or not.

The Cottages at Quail Creek is a very community driven facility with a caring and compassionate staff.

I would recommend to others for their loved ones. The community is very good at keeping my loved one busy with activities. The staff is great at keeping me updated on anything for my loved one. The cottages gets back to me in the same day, if I have any questions about my loved one. The community looks like someone's house on the inside.