Seniors Resource Management

I would recommend this facility. Overall, the staff is consistent and friendly and seem to sincerely care about the adults who live here. Multiple options are offered for meals each day - for all three meals. My parents like eating here. Socialization is offered, but not required so it takes a little while to find your way.

Overall a good facility. Staff is great. Atmosphere is great. Their choice of external health care is not so good. Not impressed with Guardian Pharmacy or Pingetin nurses.Picked because it is a good value and is well maintained. Staff are friendly and cheerful.

The assisted living side of Brickmont of John's Creek was fine, but a little more activity would have been welcomed. The dementia care could have been better.

For dining- my mom thinks the food could be better but in fairness, she doesn't like ANY food , but the dining staff is very nice, kind and responsive, like all the other staff. It is a pretty community and the staff is VERY friendly

I would definitely recommend Brickmont of John's Creek. The building and rooms are immaculate. The move in process was smooth and easy. The caregivers are pretty good- they are perhaps too busy, but they care and want to get things right. One staff person was rough, but after reporting the problem it was addressed. The administration staff is caring and responsive. Getting the care plan updated as needed is essential to assure the right level of assistance. The meals are excellent.

I toured with Brickmont of John's Creek and it was a nice facility. The only downside is that they would only accept my loved one in the memory are unit although she did not have any dementia or Alzheimer's diagnoses. She only had temporary cognitive issues due to a UTI.

Brickmont of West Cobb community is a nice and clean place. The staff members that they have working there are friendly and based on the experience I have had so far - sure I would recommend them to other families.

We have been very pleased with Brickmont Roswell. My in laws have been there 8 weeks now. There were a few "bumps" in the early days, but they were addressed and solved in a satisfactory manner. I believe they are in the process of hiring a full time activities director which will help a lot. I've seen signs about planned activities so I know they are working towards that. I also appreciate how helpful, caring and professional everyone at A Place for Mom has been.

So far so good. I would recommend to other families. We picked this community because of the location.

It cost only $[removed] more per month than [removed]. She has help with personal assistance with showering, walking to the dining room and laundry and cleaning services. Mom has had to use her " Call" button around her neck. I am concerned with the lack of interest from the concierge when called about Mom needing help when her Help fob was not working. The young lady did not seem to like being inconvenienced with having to call for assistance. I wound up calling 911 from Toccoa for the Kennesaw incident. She was experiencing heart failure.

Monthly costs are quite fair compared to other ASL's. I would recommend the community the staff is very nice the place is fairly clean. The nurse doesn't usually return calls that's sort of bothersome and the activities director never involves my father in activities otherwise everything else is good and the food looks excellent.

We chose Brickmont for it's location, price and staff.We would recommend with some reservations.

Our family had an in person tour experience with Brickmont of John's Creek and even though it was not the community for our loved one, we were very impressed with the tour and the community.

My loved ones room and bathroom are not cleaned often. Management never spoke to you in halls. Never returned any phone calls or emails. When on hospice could not get the medicine correct. Hospice gave it to us to administer. The food was really good! Not near as many activities as we expected. Plus hair salon only had one stylist who had standing appointments. No one new could get in to see her. Good price for a new facility. Communication was our biggest complaint.

Food is served by bringing it to the table one person at a time. It’s usually tough to cut into & can’t eat it. It always takes about 2 hours for the entire process of getting your food, while you sit at the table and wait. It’s very disfunctional, and unorganized. The food and the food services need to be observed very badly. Maybe some of the staff people should eat with the residents on a daily basis.

We picked this community, because of the price, and it was what we could afford. It's a nice experience, and the people are freindly. I would recommend this facility, to other families.

Brickmont Roswell management still has COVID restrictions in place, although locally not always enforced... this means that family can not visit in the dinning hall. Masks were required also, just lifted that requirement about 4 weeks ago. And time will tell if they keep up this level of attention as the building fills, many new residents every week.. Since Brickmont pricing includes all levels of care.... my perception is that the average resident needs more help than other places I visited to evaluate. Overall I would recommend this facility to others.

They have been good, but sometimes it's hard getting in touch with someone, and getting a phone call returned. They have bee very nice. They aren't intuned to caring for elderly people. My loved one likes the food. They could improve on the communication, and maybe add more staff. The caregivers have done a great job. Overall, it's been a good experience.

You have to stay on top of them to make sure all services and departments are operating as expected. Overall they are a caring group of people. I feel like I can go on vacation for a week and my loved one is cared for.

The staff member, the facility itself and the meals (which had really good options and were all tasty) were some of the main reasons we picked this community. Our loved one came for respite care and we loved how the level of care was all inclusive which was gigantic. It was a great experience and we would go back given the option to. The head nurse could not of been nicer - she was very responsive when communicating by text because you could not leave a voicemail due to her phone always being full. The only negative or opportunity to improve on is that after looking at other communities they are still very strict with covid protocols. We do understand why and we know safety is most important so that is just something picky. However we could not eat with our loved ones unless we rent out a small room which was very isolating, and they have these gathering rooms for visitors but we were not allowed to sit in them. If we wanted to visit with our loved one, it had to be in the apartment which was very small.