Senior Solutions Management Group

We chose Garden Estates because I went in and we were able to get a special that was going on and also the location was great for me. The value for the money is amazing, the food is great quality, they have lots of fun activities, and the place is just exceptional. The director is magnificent and keeps families very updated with weekly emails. The staff is super friendly. It has been a great experience and I would absolutely recommend to others.

My father and mother both live at Country Gardens. I believe the caretakers are genuinely concerned about the folks who live there. The caretakers know each person on a personal level, and the environment feels like home ! I know that this time of Covid has been very stressful for everyone. When Country Gardens had to respond with a time of quarantine, I felt confident that my parents were getting the best care possible. My Dad told me there were multiple visits by the staff throughout each day. I am thankful for the loving care that each person receives by the patient and loving people who work there.

My husband and I moved my mother from Florida to Texas kicking and screaming five years ago, so when she first moved into The Pointe she was not a happy camper. The Management and Staff assured me that she would be okay, that they would win her over. And that they did. After a period of adjustment The Pointe felt like home to my mother and everyone there became her family. That's one of the many reasons I think The Pointe is so extraordinary. They have consistently taken the best care of her, not just physically but emotionally as well. My mother has had some mental challenges and those too are addressed with the utmost love and professionalism. In addition to the care they've given my mother, they have been there to support me as well. I'd also like to mention that the Encompass Home Health (Wound Care, PT, OT, etc) folks are equally attentive and fabulous in caring for the Residents. In my opinion, The Pointe really is the best of the best.

I moved my 89 yr old mother to Alexander House on May 12th, 2021. She had Advanced Vascular Dementia and needed Memory Care. It was a wonderful decision. The staff was caring and responsive. They took wonderful care of her and that was not an easy undertaking at times. The staff on both sides Assisted Living and Memory Care were the best. They were all wonderful to my Mom and the nurses were just A+. All the staff rocked and helped make the move very smooth. My mom celebrated her 90th birthday on [date removed]1. It was a great day. Her health deteriorated. I made the decision to start hospice at the end of July. The staff was supportive and kind, they were with me 1000% in the coming weeks. My mother was clean and comfortable. She passed on[date removed]. Everything was handled so compassionately. Throughout her stay the staff always kept me informed and took wonderful care of my Mother. I dont think you can get much better. If I could I would give them way more than 5 stars..

They cared about my loved one at this community. They did everything they could do to keep her there. I would recommend this community for your loved ones. The staff were great and very good to my loved one.

The only bad part is the food. I wish they would please do something about the kitchen. A lot of times the food is cold, and it just looks and tastes disgusting, to the point that I'm having to bring my dad a lot of his meals. The atmosphere in the dining room is mostly assisted living people who are in really bad shape, which can be depressing for him since he's in independent living. He can opt to have food delivered to his room, but then it' s always so cold. He's not really interested in most of the activities. It would be nice if they offered more for people who are in less cognitive decline. But they have a beer tasting coming up soon, and that's the first thing he's ever possibly thought about going to. I believe they have new activities director, and this is one of the first things she put on the schedule. In general, it would be nice if independent and assisted living were more separate. They share all of the common spaces, and while I'm sure that has benefits for those who are in assisted living, it's not ideal for independent living. But the staff is really nice. And his apartment is set up nicely to accommodate mobility issues . The bathroom has a walk in shower with rails. Yet it looks nice and doesn't look like it's for old people. The housekeeping staff are really sweet. My dad really enjoys the woman who comes in and cleans. The staff in general are all very sweet. It gives me a lot of peace of mind knowing that there's always somebody there that I can call to check on him if I'm ever worried or if he doesn't answer his phone, etc.

Can't even begin to thank this wonderful staff, from the director, marketing, med staff to the caregivers and everyone in between, for giving my granny her independence back and for being so kind and caring towards her. They really made her feel welcomed. This is a top notch community...head and shoulders above the others in the area. My grandmother loves all of the activities and has made new friends galore! Every time I see her she tells me how much she loves it there which is just music to my ears. To be honest I was really apprehensive about her going into assisted living but I know we made the right choice and I'm so glad we decided to move her there. Thank you to all the staff for everything you do because it's evident that it's from the heart.

Absolutely impressed with this place. Rooms are spacious, clean, great layout. Meals were impressive. Only negative is you pay an extra 300 a month to be on the bottom floor. I’d live her in a heartbeat.

My parents recently moved in, and the community is just wonderful: caring, conscientious, and the food and activities are great.

I would recommend the community highly. The community is clean, the staff are friendly and helpful. My loved one loves it here. The staff is nice to my loved one. Some of the staff will wash my loved one's hair and polish their nails, going out of their way.

I would tell others that it is an excellent community. The staff are knowledgeable, and caring. The staff keep the families informed on their loved ones. If there is an issue, the staff call immediately and let the family know and handle the situation promptly.

I loved Greatwood and everything about it. As soon as i hâve my finances in order and sell my home I will ne moving to Greatwood. No more looking is necessary. Thank you for your assistance.

From what we have been able to see of the community it is very clean, and our loved one absolutely loves the meals they serve. They are doing the best they can with the activities during this past year they are keeping our loved one very engaged. We do feel when it comes to the value we are getting our money's worth for all the services and amenities they offer.

We did a virtual tour with the community and it was very good. The staff was very friendly and they provided lots of information. The community was very nice

This was the newest facility we saw. It was really pretty and very nice. I didn’t get to eat the food, but they had a lot more space here - bigger dining areas and recreation areas. When you walk into the lobby, it's really pretty. I met some of the people, and all of them seemed happy. The lady who took us on the tour was very helpful. She did a great job.

I do know they take good care of people, and my loved one has dementia. It seems like they watch after them really good. When I go in there, everything's always been clean. The care is pretty good, but I think they could use more people. The staff are always running around doing stuff. The food's pretty good. It has good flavor. The meal I tried was chicken and rice, mixed vegetables, and chocolate cake, with sweet tea. With Covid, there weren't really activities for a while. But they got a new activities director, and she always has something going on for the residents - playing games, holiday celebrations. At Easter, there was fruit and a little buffet for the residents, with games and prizes. Everybody got a stuffed bunny. The activities director brought in watermelons the other day and cut them up, and everyone was loving it. They have a happy hour - she'll take fruit with sparkling grape juice and make them a drink. They've been really happy with it. Before, they used to give them wine, but she's trying to get away from that. She's also planted them a little garden that the residents can help tend if they want to. There's a new director as well, but it's been a positive change. They've done a lot more stuff, decorating the place more, doing the flowers outside and hanging ferns up. Those things were there before, but it's a lot better now. It's like they're putting more money into stuff.

My wife and I were residents in Antebellum on Arlington for six months. The staff was the best. They always tried to meet our needs. Entertainment and activities were regularly available. Food was very good and varied. Only left because our health deteriorated and required more care [name removed].

The team at Regal Estates was an absolute pleasure to work with. They come highly recommended in my book.

I would recommend this community to others

From our understanding our loved one really seems to be enjoying the meals, and we have heard they have great activities. The staff do a great job keeping in constant contact with the families.