Mercy House

Small community, nice staff, dorm style with bathroom down hall. No private living area, bath, closets. Seems residents are too low functioning for my mom who just needs some help. Not enough stimulation for her.

We toured this community for my mother in law, and her needs. Our went well, and everyone was very kind to us. The community looked great, everything was very nice, and clean. It was a good experience, but we did find a community that suited my mother in law needs better.

I enjoyed my tour of this community that I had taken a short time ago for my father. The staff where vert helpful and friendly and made sure to give us lots of great information of there facility for my father. I just did not like how closed off everything was and the floor plan just seemed a little awkward for my liking.

Overall this a community I would recommend, but I would recommend that they improve on their wound care. My mother has had some accidents, and I don't feel her wounds were tended to properly. Other that that issue they do a good staff here. They have been really kind, and attentive. They do a good job with the cleanliness of the community. Everything is working out pretty well so far, and this is a good community with kind people .

I did a tour of this community. It was an older building, not very open. There were very few bathrooms in the community but they were always locked. The staff was wonderful i did like the way they were.

This place would be appropriate when the patient has almost no or no idea where they are or who anyone is around them. The caregivers are kind. There’s very little to do besides watch TV or sit outside. Very small facility.

Sodalis Memory Care is very pricey. The medications are not covered at the VA. We are paying a lot for my father-in-law to be there. I wouldn't say they are terrible but they are kind of in between. He complains about their food. They give him a lot of pasta and he is diabetic. He tells them that a lot and they don't listen to him. The staff always greet you and ask how you are. They do no activities here. I guess that's why my father-in-law is bored. We are trying to see what to do.

Our family had an in person tour and we were just not really impressed with it at all, it was to small and we knew it was just now the place for our loved one.

No bathrooms in the room, they are in the hall and the clientele have to get a staff member to unlock the door. This was not the place for our mom.

We chose Sodalis Waco because they were offering the care we needed, they were the only place in town that provided daily respite care and I did not want to have to put him into a home. I would want others to be aware of the fact that they do not handle aggressive behavior very well. The director was not there to oversee what was going on and we have to end up transferring him. Overall, I would not recommend at this point.

When my loved one first moved in, he was doing well. But since living here, he’s gone downhill. For some reason, the nurse decided to change his medications around and give them to him at different times than normal, which threw his system off. The management would not do anything about the residents that were loud and screaming and there was even one woman that tried to bite the other staff members. There were no bathrooms in the bedrooms and the ones that were available were typically locked and unlabeled. The food, though, was delicious and my loved one ate very well. Our experience here was not good.

I took a tour not too long ago. Was not impressed. Very understaffed, the workers that were up and running were non stop. Theres not enough activities being done with residents. The price is way too high at the facility. Most of the caregivers were nice and willing to help others even with other things going on. When i was walking thru facility, i noticed the residents having trouble sitting in chairs , the bottom stayed up on most of them, that is a safety concern. Very loud as well. Not a place I'd be happy with taking my father.

Mercy House was a definite no for us. When we were touring none of the residents looked happy at all and the place was just down-trotting. They had 9 shared rooms and only 2 bathrooms. We were not impressed.