Journeyman Construction

They do have a lot of turnover in admin staff, it has lead to a poor relationship with the director. They have had 3 activity directors in a matter of 4 months. We had problems with the lease agreement amount of money due for any promotion that they had, so make sure you have it in writing because at signing there were issues. This is all due to lack of communication. I would recommend the facility and program to others looking.

We toured with SoCo Village and none of the employees even acknowledged my dad or me. It was also very dirty. We did not see any residents in the common areas. Those were the main reasons we did not choose this facility.

Some of the staff was helpful and some were not. My loved one had no complaints about the food. There were a lot of incidents, in which my loved one needed help ( pushed button several times) no one came to help, finally came and still did not help loved one. My loved one is now in long term care and did not have a good experience.

I wouldn't recommend the community. The staff seem inexperienced in a new community. The staff to resident ratio is good. However, for 10 residents there would be 1 staff member. There were times that I would see the chef watching over the residents and not a nurse or CNA. The communication with the staff was not happening with the family about concerns over my loved one.

Be aware of pretty packages; sometimes their contents aren't what you expect. Buda Oaks is a beautiful facility, but nothing is as it seems. Dealing with management was a nightmare, and the care given my mother was minimal, at best. If micromanaging every aspect of your loved one's care is how you want to spend your time, then, by all means, choose BO. However, if you require real care for your loved one, there is another assisted living facility in town that is exceptional, [community name removed].

In the limited interaction I've had with the staff, they've been nice. But they just don't have enough people. There's one caregiver and two med techs to care for all the residents, about 22 in total plus some of their spouses. The one caregiver has been good, but honestly very few care services have been available to my loved one due to staff shortages. They went on an on about how great the food is, but it's jut not very healthy. You can tell their food budget is low. We've had problems with laundry getting done, and they are especially low staffed on the weekends. It's also located in a bad neighborhood. The rooms are very small, but that's typical at most places. They were willing to work with us on the cost, which was one good thing. They've also been able to take accountability when any issues have arisen. It's not a horrible, terrible place where people are mistreated. They just don't have enough staff. But they've been very willing to try to listen, even if they couldn't do much about our concerns.