Harbor Retirement Associates LLC

Our loved one was there for a week for respite and we really like the room he was given - it really felt like a suite with a nice living room with a TV as well as a TV in the bedroom and we thought an nice room was really important. Our loved one said the meals were rally good and based on our experience we would recommend this community to other families.

HarborChase of Dr. Phillips is amazing - I cannot say enough good things about it. I am so grateful my sister is there. It has been an amazing place for her. The activities people especially have really made a difference in her life, because she loves art and music. They take care of her. They're always there to take her places and encourage her. The staff is extremely friendly and caring. The nurses are amazing. Other places that are just as expensive don't give you near what you get here.

The maintenance department is very caring and helps when asked right away.

Overall, we've been very happy at this facility. The cleanliness is top notch across the board, in all areas. The staff is great. They go the extra mile and assist with things that aren't necessarily in your care plan, like getting dressed. They do offer transportation, but only during the weekdays. There is no weekend transportation, we weren't aware of that ahead of time. But during the week, they will take you anywhere you want to go. Even to visit a friend. The room sizes are excellent, but if you want a unit with a balcony you may have to wait a bit/be put on a wait list. The food is a hit or miss at times, but they make a great attempt. They serve the best soups and best pizza around. The Sunday Buffet is outstanding. They do charge to deliver meals to your room, so that's something to be aware of. Also, there is a monthly meal allowance/charge. We don't have a night nurse and the only option during those times is the hospital. I wish they would change that. They offer a good variety of activities such as crafts, puzzles, bingo. Entertainment is fair, not great but not poor. They're working to improve it. They have a Happy Hour at 4pm every weekday, but not on the weekends. Again, we're very happy here overall. This facility is well run. Our two disappointments here are not having a night nurse and also not being an official member of "The Village." That requires membership, which we didn't know about until after we moved in. I would suggest that they be more informative during the admissions process and have a brochure/written material to give to new residents. We weren't given anything and kind of learned as we went. For example, information on membership of "The Village," dining times (the dining room closes 30 min prior to the listed closing time), the charge for meal delivery to your room, and transportation only being on the weekdays. I would absolutely recommend this facility to family and friends.

What stood out to me at this facility was the staff was very warm and welcoming. I could 'see' my mom fitting in well here. I don't have a single negative thing to say about HarborChase. Very happy with my decision. The staff is amazing. The facility is beautifully decorated. They have great entertainment.

[Name removed] was incredibly helpful and informative, my father is very happy there. [She] did a great job helping us out during this time and made it a very smooth transition. She was able to accommodate my father with a nice room and was quick to call my sister and I back about any issues.

My loved one loves the activities. They do well with, keeping the residents engaged, and kepping activities available. They are atttentive and the residents seem like they want to be there. They can improve with making sure, that they monitor the personal belongings of the residents. The staff seems to like what they do. Overall, I am very happy with the place.

This community was beautiful, the community is a newer community and very updated. The staff was super friendly and knowledgeable when we visited.

It's expensive, but my mom loves it here! What sticks out to me is the positive energy and daily offering/availability of activities. They provide housekeeping. I would recommend them to friends and family.

This was a wonderful community. They didn't feel they could care for my loved one after their assessment.

The food is good. The value for the money is good. We picked this community because, during the tour it was the people, friendliness, the environment seemed very good, and they were very welcoming. I have not been dissapointed. It's a wonderful place. I would highly reccommend to other families. Visit and talk to them. They are doing a fabulous job.

HarborChase of Beavercreek is a great facility with great care. The activities were a little better when we first started - there just haven't been as many recently.

I would tell my friend that staff is kind and respectful to your love ones. How they keep the residents engaged through the day. They don't let them sit in a wheelchair in a corner.

HarborChase is the newest, most hospitality driven community in the area. Outstanding food, staff and social activities are top notch. I highly recommend this community to anyone looking into senior living for themselves or a loved one.

Our loved one was only there for a month and during his stay the staff were very very nice. The community was always clean, the staff were helpful, genuinely caring, compassionate and such. It was a wonderful facility and we would highly recommend HarborChase to families looking for a place for their loved ones. They not only were concentered for our loved one but for the families as well. Our only thing is that they said our loved one wouldn't have to move anywhere else, but they had a fall and when they came back from the hospital they weren't able to take him and he had to be moved. However we did have to pay that next months rent and they reimbursed us for everything except one day - they were very willing to work with us and were so kind.

I really like that l can call them and they are always there. Anytime you need something just call and they get to the point right away. The staff are also helpful and friendly. [name removed] up front is my go to person, she is just awesome and I love her. I would absolutely recommend this facility to others looking. As soon as we walked in my dad fell in love with the facility and we did not look anywhere else. Not only are the staff great, but the residents are super friendly and welcoming as well. That was one of the things my dad loved, he found a friend right when we walked in the door.

HarborChase of Plano is a really nice facility. They have good, competent people. They're very helpful in achieving your goal of placing someone there.

My mother is very negative about almost everything. So can be a challenge at many times. It is not perfect, but I definitely believe they are trying their best to cope with it.

We toured this facility and it was very nice. Very clean and staff was very friendly. It was more expensive than some of the other places we toured, but a really nice place.