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The Phoenix at Dunwoody

4484 North Shallowford Road, Dunwoody, GA 30338

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The Phoenix at Dunwoody Community Exterior
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street view of The Phoenix at Dunwoody
anonymous - Toured community
5.0

[name removed] has been extremely helpful and insightful! I like the facility for my mother, especially the studio with balcony.

Read all reviews

About the community The Phoenix at Dunwoody

The Phoenix at Dunwoody understands that at any age, maintaining a sense of freedom and independence is very important. At The Phoenix at Dunwoody, we strive for Excellence and Compassion in serving others. Our Assisted Living Associates ensure that interactions are Meaningful and Personalized for residents and their families from the very first experience. Our mission is to serve seniors and their families with personalized care, in a nurturing, compassionate and safe environment, by a team engaged in our core belief that when it comes to a loved one, everything matters.

The Phoenix at Dunwoody also offers a specialized memory care program where our trained, caring associates provide quality care to our residents facing Alzheimer's disease and other related Dementia diseases. Our programming encourages security and a sense of well-being; at the same time encourages independence. At The Phoenix at Dunwoody, we begin with a personalized assessment conducted by our Wellness Director to determine the personalized service plan. We recognize that everyone is different and customize each plan to resident's individual needs. Our compassionate memory care associates are trained to enrich the lives of our memory care residents and family members. We are committed to Collaboration and Respect in...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Phoenix at Dunwoody is a community within Phoenix Senior Living properties.

Pricing for The Phoenix at Dunwoody

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Phoenix at Dunwoody

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice Available On-Site
Physical Therapist
Occupational Therapist
Doctor

Meals & Dining

Vegetarian
No Sugar
Low / No Sodium
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Private patio, deck, or balcony
Handicap Accessible

Community Amenities

Memory care services

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Transporation & parking

Property Convenient to Public Transit
Complimentary Transportation
Resident Parking Available
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Meeting Room
Outside Patio

Services

Beautician
Laundry Service / Drycleaning
Housekeeping

Pets

Dogs Allowed
Cats Allowed

Languages spoken

Spanish
French

Primary language spoken by staff

English

Recreational areas

Movie or Theater Room
Piano or Organ
Game Room

On-site dining options

Bar or Pub
Café or Bistro
Private Dining Room

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for The Phoenix at Dunwoody

3.8

(29 reviews)

Write a Review

Cleanliness

3.9

Care services

3.8

Staff

4.0

Meals & dining

3.3

Activities

3.7

Value for cost

3.9

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1-20 of 29 reviews
3.0
January 14, 2022
T C - Loved one of resident/client
Verified Review
Okay Community, Needs Improvement

I would recommend you look elsewhere. The staff is very friendly and accommodating; however, some of the services offered didn't meet up to the standards expected. There could be a new cook due to the taste and food choices offered. There has been several staff members that have left.


4.0
October 14, 2021
Susan - Loved one of resident/client
Verified Review
They work hard to make a difficult process easier.

We've had a very positive experience. One of the only issues we've had was during the application process, some things weren't explained very well. We did some of the medical stuff ahead of time so it wouldn't be happening all at once. Then we had to do it all over again because it wasn't explained that it would have to be done within a certain amount of time. So the admissions and medical process was kind of complicated and cumbersome. But since we've been there and have been visiting, they've been very patient, gracious, and helpful in answering our questions. One of the best parts of the community is the staff. They go above and beyond on a very routine basis. They really work with us to allow our loved ones with different needs to stay in the same apartment. One of our loved ones has Alzheimer's and is really afraid to leave her room, but they have tried on numerous occasions to help her feel safe, and they encourage her to come out. I really appreciate the personal effort they make to help our loved ones get acclimated to their new environment. There have just been so many positive things we regularly see and experience here. I've tried the food several times and really enjoyed it. It's very good. They have a really good list of activities, and there are things to do like puzzles, TV, games, etc. if you don't want the more organized activities. Overall the value is good. My only complaint there is the cost to administer medications is high. But I would recommend them to anybody. I feel very safe having my loved ones here knowing that their wellbeing is protected.

Response from The Phoenix at Dunwoody

October 15, 2021

Thank you very much for the kinds words, Susan! We appreciate it!


5.0
June 18, 2021
anonymous - Toured community

[name removed] has been extremely helpful and insightful! I like the facility for my mother, especially the studio with balcony.

Response from The Phoenix at Dunwoody

June 21, 2021

Thank you for the review! We're happy to hear that you like what you saw!


5.0
December 3, 2020
Ben - Loved one of resident/client
Verified Review
Great People, Great Bang for Your Buck, and Great Caring Staff

The care they provide is wonderful. The care level they can provide is limited. For Example they aren't able to draw blood on premises and certain other medical assistance. I would highly recommend this community, though. The food is excellent. The staff is very attentive. They are very responsive to the families with their questions or concerns.

Response from The Phoenix at Dunwoody

December 12, 2020

Thank you so much for taking the time to share your feedback.


4.0
November 4, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Phoenix at Dunwoody

Managed well. They have really ben on top of the pandemic situation... good enforcement of rules and regulations and have kept the facility very safe. Wonderful staff. Recently did a total remodel. Very nice.

Response from The Phoenix at Dunwoody

November 12, 2020

We appreciate you taking the time to leave us your feedback. We are quite proud of our team at The Phoenix at Dunwoody! We will make sure to pass this positive feedback along.


5.0
August 26, 2020
Ehcole - Loved one of resident/client
Positive experience with high functioning memory care resident

My aunt has been at The Phoenix at Dunwoody for 2 years in the memory care unit. She is high functioning and they have made necessary adjustments to incorporate her in the outings with the assisted living residents when these outings were possible prior to Covid 19. While other senior communities have experienced positve Covid cases, this location has maintained high standards and the residents have stayed safe with no cases. No senior community is 100% perfect 100% of the time. But having experienced many years of at-home caregivers prior to her time at The Phoenix at Dunwoody, I can honestly say this is THOUSANDS of times better.

Response from The Phoenix at Dunwoody

November 12, 2020

Thank you so very much for taking the time to leave us your feedback.


1.0
March 24, 2020
Darrell Bailey - Loved one of resident/client
Do not do it

This place is the worst place to put a loved one in The staff is very unprofessional My mom had her wedding band and wedding ring stolen off her finger while she was in mental care there and [name removed] the executive director has done nothing about it The staff also refused my mom's friends and church members visitation with her She was not fed or cared for properly Do not use this facility all they care about is your money Go somewhere else or you will be very sorry


5.0
November 24, 2019
Don - Loved one of resident/client
Small community, caring staff

We are so thankful for Phoenix and the care they put into taking care of our loved one.

Response from The Phoenix at Dunwoody

January 17, 2020

Thank you kindly for sharing your experience.


0.5
November 18, 2019
anonymous - Loved one of resident/client
Very disappointed

Very unprofessional ando extremely high turnover. This facility has gone through 3 directors in the last year and a half. [Name removed] who is in charge of memory care is the most unprofessional, unkind and uneducated person there and he is leading the team. My loved one had many of her belongings go missing and nobody seems to know what happen and nobody seems to care. When you ask the staff questions they mostly respond with " I don't know, I am new here". I feel very badly for the residents in memory care and I truly believe that Phoenix only cares about the person paying the bill.

Response from The Phoenix at Dunwoody

January 17, 2020

Phoenix Senior Living takes great pride in the excellence in care and services we provide our residents and their families throughout the Southeast. We are sorry to hear your comments and disappointed that you have not contacted us directly to discuss your concerns. As a provider of choice, that has been nominated for two consecutive years as a great place to work, the experiences you share are not consistent with what our families and associates share with us. It is also important to us that our Customer Feedback process, which is managed by a third party, consistently indicates high levels of satisfaction from our customers. We invite you to speak with our Executive Director to discuss your concerns.


5.0
September 11, 2019
Melissa78 - Loved one of resident/client
Newly Renovated and Care staff is the BEST

This property has gone through some really great renovations and even added some new management. We toured here months ago and then again recently and the updates are really good! Everything looks nice and the staff is always engaging. They take care of the residents like family. I guess thats a great benefit of being a smaller community. Staff and nurse are so knowledgeable and caring with my Dad. He was super picky with food at the last community and now he never complains. They are always understanding and give him lots of healthy and tasty choices. We are so glad we found Phoenix.

Response from The Phoenix at Dunwoody

September 11, 2019

We are honored you chose The Phoenix at Dunwoody to care for your dad! Thank you for trusting us and allowing us to be part of his family. We are very proud of our team at The Phoenix at Dunwoody! We truly understand that, when it comes to your loved one everything matters. And it matters to us. Many thanks for taking the time to write a review.


5.0
August 1, 2019
anonymous - Toured community
Verified Review
I Chose to Live Here

I toured this community and ultimately ended up choosing this place. The Executive Director and his staff was excellent in making me feel at home. The sales gal was extremely helpful and never said anything negative about anyone else that I was touring, which really says a lot about someone. The Wellness Director was extremely knowledgeable. I saw first hand how he handled residents, especially in the Alzheimer's care unit. The care staff was so welcoming and helpful. Even the maintenance man was detailed when we moved in. Even down to the light bulbs being the same color. I'm not sure what it looked like before, but the renovations they have done really made it feel like a home.

Response from The Phoenix at Dunwoody

September 11, 2019

WOW! What truly nice compliments! This means so much as we try to pay attention to every little detail because it all matters. We are thrilled you have had such a great experience at The Phoenix at Dunwoody! We are humbly honored and lucky to be an employer of choice! Because of this we are able to source and retain very qualified and loving associates at every level. We will make sure Nick, Katie, Chris and Isiaka all know about your great experience!


2.0
April 13, 2019
anonymous - Toured community

Older property, under renovations / limiting common areas access. Definitely would not consider move in , until upgrades are completed


4.0
May 8, 2018
L. Rirnland - Toured community
Verified Review
Review of The Phoenix At Dunwoody

We were looking for a place for our mom that would provide needed care for daily living activities, as she has bad arthritis. She also wanted a community that was intellectually and socially stimulating. In the end, we chose another community that offered a larger community, a larger room with a kitchenette, and one closer to her many doctors. [name removed] and the staff seem outstanding!


3.0
February 13, 2018
anonymous - Toured community

Did not like the location and the rooms are too small.


3.0
February 8, 2018
anonymous - Toured community

Did not like the locTion


4.0
October 17, 2017
Patrice Stark - Toured community
Verified Review
Review of The Phoenix at Dunwoody - Dunwoody, GA

[removed] was our sales representative and she was wonderful. Friendly, professional, answered all our questions, not pushy. The residents we spoke to about the facility were satisfied with their living conditions. The studio we toured was spacious, nice. The location was quiet. It was nice to meet the director. My only negative is the common areas seemed a little drab, could use more color.


4.0
September 20, 2017
anonymous - Toured community

[Removed] was wonderful and answered all of my questions. My Mom needs a step up from her independent living facility and The Phoenix at Dunwoody was a good fit. The price was in my budget and the residents that I spoke with were satisfied with their experience. The studio that I looked at was large and spacious. Definitely a good touring experience.


5.0
August 21, 2017
Lela McIntosh & Inez Davis - Resident/client
Verified Review

[Removed] has been here 4 years and she gets good care.


4.0
August 2, 2017
anonymous - Toured community
Verified Review
Nice Tour!!

I have no complaints of how things went throughout our tour that I had of this community for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them. The floor plan was open and they had a lot of great amenities to offer all of the residents. It was just not the right fit in the end decision.


5.0
September 30, 2016
anonymous - Loved one of resident/client
Verified Review
5 Stars alll the way!!

I am very impressed with this community. I have tried the breakfast there and I liked it. The food smells good when I visit. They have activities from 10:00am to 3:00pm daily. They offer family oriented activities at least twice a month. They always have refreshments set up for visitors. I would highly recommend this community. The staff are extremely professional, courteous, polite and bend over backwards for the residents and their families.


Neighborhood around The Phoenix at Dunwoody

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Frequently Asked Questions about The Phoenix at Dunwoody

The Phoenix at Dunwoody offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Phoenix at Dunwoody has received an average review rating of 3.8 based on 29 reviews. See all reviews.


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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.