Roots Living

I have lived here for 2 months and am glad I am here. The staff and residents are so friendly and willing to help. The meals are delicious and cleaning staff does a great job.

My mother moved in Concordia independent living in January. It was so welcoming and helpful for her transition. The staff and residents are wonderful and have made her so feel welcome and if she needs something they are fast and friendly to respond. I would recommend it highly.

It is a very friendly place, residents and staff alike. My cleaning team is great. All in all, it is a good place. It is an older facility with the challenges of operation, but the staff works hard at keeping it up. The food is fine and the kitchen staff works hard to offer things in spite of the growing cost of food! There is a real effort by all to keep a quality experience and the cost under control.

The people there all seem to be very friendly and helpful. The activities director has been great; she's there five days a week. The reason we gave the meals and dining service a 4 out of 5 is because some of the meals could be improved.

I definitely recommend the facility. The housekeeping staff are great, and the maintenance guys have responded quickly to all of my work orders. They graciously have done the things that I requested. The food is good. I take dinner only and the variety is great. We are offered soup to take home and frequently fruit like bananas as well. The menu variety is great and the salad bar is wonderful. Then there is the option of ordering off of the grill, if you prefer. They really do an outstanding job! No, it is not a shiny new facility. But it is homey and friendly. With friendly staff and friendly residents. Plus, there is physical therapy available in the building and we can use the equipment 24 hours a day! It is an old facility, but everyone is working hard to keep it up.

We have been very pleased with Concordia and so is my Dad which is most important! They also did not lock the place down during Covid, they used common sense and did not have any issues!

We showed up for our tour and it was not on file that we were going to be there. They found someone very quickly to give us the tour and the person who showed us around was great. It was a positive experience all around.

I like that they can take me to my doctors appointments and to Walmart to grocery shop, the staff members really do make sure everyone here is happy. We only get one meal a day and sometimes its a hit or a miss.

We're very familiar with Greenridge Estates, as we live just up the road from them and have several friends that have moved there through the years. They have a beautiful building and landscaping. We have met the family that owns Greenridge several times and they couldn't be more friendly and helpful. I'd feel very comfortable moving there in the future or referring friends or family there.

My dad is adjusting well to his new living environment. It was very hard on him to leave the home he built, but Concordia is loving him through this change. The staff is extremely friendly and helpful. Dad is most impressed by the food. Delicious, nutritious meals!

The food at this community is healthy and delicious. The staff have been helpful and friendly. They do offer daily activities. The community is kept well taken care of. This community was recommended to us by friends and I would recommend it as well.

The meals are fine and my dad enjoys it too. They have activities but it's not what he wants to do. He enjoys his naps and watching sports. At times he goes to the library to read the paper. We are pleased with all the staff do for him. They are doing a very good job. He picked this community because he found out he had several friends there and it is very close to his home.

Our family had an in person tour and Green ridge was a distant 2nd. But what was nice was that it was small and everyone was friendly. It was just an old facility.

The staff is very friendly and works with you on things and will go out of their way to do things for you. I would definitely recommend this community to others

The residents were able to eat in the dining room before COVID, and they were all very attentive to them. The rooms are great, our loved one has a one bedroom and the windows are a big plus, she can look out and see the grass and the wild animals.

I really have no complaints about the tour I had at this community for my parents. The facility was great and the staff where very friendly and helpful to my loved one and I. This was actually one of our top choices it just did not have the mobility my father needed to get around.

We toured Concordia of Bella Vista. The deciding factor for my mom was that it was too much walking. She would have to walk in between the building to eat and do laundry, etc.. It just wasn't as clean, nice, or newer looking as the community we chose, and that was the key point for her. For me personally, it felt like the sales staff weren't completely honest to me. They kept putting us off to tour, they kept saying come back next week, but then something would come up on the day of our scheduled tour. We later found out that the lady went on vacation with her family and cancelled all of her appointments. She mentioned that she was in charge of who gets what apartment. We came back a week later, and the apartment we were looking at had been taken - despite her telling us that it wouldn't be. That was a little disappointing to me.

There has been a lot of staff turnover across the staff, they are currently on their 3rd director, a few nurses, a number of med techs and kitchen directors/cooks. Some of the staff are friendly and others not so much. Some staff are excellent, some are beginners. There is just not enough staff, very short on weekends. The meals vary, there are a lot of carbs and fats, usually soup - again due to the turnovers. The activities are great! A consistent and present director. For the value for cost it was the least expensive place, smallest, and nicest I found....hard to find places that took Medicaid.