Proveer Senior Living

We moved my grandmother to Proveer at Grand View about 6 months ago. She seems happier and more cognizant then I have seen her in several years. The staff is wonderful. I bring my children to visit their great grandmother and they know us by name. We recently went to an Easter egg hunt that they had there. The residents loved watching all the children run around gathering eggs. My grandmother’s living space is beautiful. She has a lovely view of the mountains. They have great activities for the residents; performers, crafts, games, Bible study, salon days, and so on. I would absolutely recommend to anyone looking for an assisted living facility…. Oh and she loves the food there!

Our family has been using Proveer at Grand View since 2023 and the staff has been amazing. We initially used a consultant to help us with placement into a memory care unit. He highly recommended them and they became our first choice. [name removed] helped us through this difficult transition with kindness and she was always available for questions. [name removed] the head nurse has been helpful with every step and also very reassuring when we had questions. Additionally, [name removed] in charge of activities has been such a wonderful help. I wouldn't want to leave a review without mentioning the food. The chef at Proveer makes the most appetizing meals. Whenever I am visiting during meal times I feel like the food quality is country club level cuisine.

Our mother moved into Proveer about 9 months ago. It was a big change for her at 92 coming from her own home. I remember [Name Removed] who we first met with asked “What do you want for your mother?” I wanted her to find a place where she would be safe and happy. I hoped she could make a few friends and have some fun activities during her day. I can say that has definitely been met at Grande View. Mother’s faith is also extremely important to her and they have been great to meet that need through several added activities. [Name Removed] is the activities director and has done an excellent job. She knows her residents and desires to give them opportunities to have fun while helping them cognitively etc…. No place is perfect but they have listened when I have had a concern to come up. I absolutely love that it is smaller than most other places which has allowed for Mother and me to get to know her new community I have and would recommend Proveer at Grande View. Karen B.

This summer my grandmother will have been a resident at Proveer for a year. We are so thankful! She has made friends and established a healthy and fun routine. The staff cares deeply for the residents. There is great peace of mind knowing she is somewhere that is safe and full of love. We are thankful for Proveer!

My grandmother moved from out of state to Proveer 6 months ago. Her quality of life is so much better! She enjoys socializing with other residents and attending activities. We are so happy knowing she is somewhere safe. The staff are so friendly and kind every time I visit!

There have been a few minor issue but it's so much better than many places I have seen. Sometimes mothers room is not as clean as I think it should be and she doesn't like some of the foods they serve. I didn't know when we moved her there that they were not allowed to check her blood sugar but I understand that is a state regulation. Overall the people are very friendly and do try to take good care of the residents. We are happy there.

My loved one was a resident at Proveer at Quail Creek. Proveer was great! The food, the care, etc were super. I would recommend this facility to others.

I would say the staff is more professional. They answer the phone when I call. Every unannounced visit showed professional care across the board. Your organization found it for me.

Proveer at Port City is about to start some renovations, which will improve the cleanliness in the main hallways with new floors and paint. The foyer and dining area are to be spruced up, too. They also have a new chef, and the food is improving daily as he is getting settled in. Overall, the facility is wonderful!!

This place was very clean, administration was informed and kind, they had an available space.Definitely would refer others. Love the admin and staff.

The Proveer at Port City community has been amazing. The staff members there are very attentive and caring towards the residents. They have great communication between our family and the staff team. Based on the experience we have had so far, we would recommend this community to others looking for a place for their loved ones

Very nice people at Proveer. They don't communicate as well as they used to. I'm hoping it's just the change over in management. We moved mom there in December, and then in February Proveer took over. The facility itself is top notch.

Overall, I find this facility to be clean and the staff and residents to be friendly. I think I made the right decision to have my loved one here. The staff is very friendly and they look out for the residents. I feel like they do their best. The waiting area of the facility feels very comfortable. The residents are able to enjoy a nice outdoor area to sit and/or take walks. What I like about my loved one's studio apartment is that he has a kitchenette. Not all places have that. I do have a couple of suggestions for improvement. I would like to see more diversity within the management staff. Also, during the holidays when staff is short, there needs to be a stronger protocol in place if there's an emergency . Lastly, I would like to see more variety with the meals, especially breakfast. But again, overall it's a good place. They try to make it a friendly and pleasant place to be. I would recommend this facility to family and friends.

What we really like about this community is the closeness to everything! And the people are so friendly too. Given the chance we would recommend this community to other families based on the experience we have had so far.

While our loved one was there we appreciated how much the staff members got to actually know our loved one and really treated him as if he was apart of their family. They really are wonderful people so for that the value was worth it. They were so awesome and also communicated to us anytime something happened to matter how big or small and we would absolutely recommend them to other families based on the experience that we had.

We are totally pleased with SummerHouse Byrd Springs. They have gone to every effort to make sure Dad is comfortable and feels at home. Highly recommend them. Great staff.

Our family had an in person tour and we really liked this community but our loved one needed memory care and it is only assisted living. What really stood out to us the most is that you could really tell how obsessed the residents were the staff, that is a very nice thing to see

SummerHouse is going through a transition to new ownership but seem to be handling it pretty well. Be sure to stay in touch with the staff to know what's going on with your loved one. The staff have always been very friendly and helpful when I have questions or requests. And the other residents are really friendly as well. I'm glad to have that for my dad, who really needed to be around another people. They go on a variety of different outings - to Walmart once a month, to thrift stores. They went to a play rehearsal at reduced ticket price, and they go out to lunch. On-site at SummerHouse, they have activities like karaoke, bingo, cooking classes, gardening classes, movie nights. I like that they have an enclosed courtyard, so you don't have to worry about people who don't have any business being in the facility coming around and taking advantage of your loved one. They also have a screened in sunroom so you don't get attacked by mosquitos. l also like that they have meetings with the residents once a month to discuss things and get resident input. Some communities have pullcords in the rooms, but I prefer SummerHouse's pendant system, where residents wear a pendant and can therefore call for help anywhere within the facility, and not just in their room. It has been an adjustment for my dad going from living on his own with complete autonomy to now living in assisted living with someone else deciding when it's time to take medications or have meals and things like that, but it has been a positive change overall.

I would highly recommend SummerHouse Heritage Woods. I like everything about it, per my above ratings. The staff are very friendly, and they look after my loved one and pamper him. He loves the food and won't even miss a meal to come eat with me.

From the moment you walk into the community you are greeted by a clean, bright, and modern entry way and a warm smile from the front desk. From there you get to walk past interactive displays super helpful for residents with memory care issues. Each room in the community is spacious, brigh, and so clean. I love every little detail from exit doors that look like library shelves to reduce agitation to the green house and even the "nursery" for the baby doll with a bassinet and a rocking chair. There is truly no detail that has been left out by the community. My favorite part is that it is set way back from a busy road so it is very quiet and has very minimal car and foot traffic.