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Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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The Terrace at Chestnut Hill

495 E Abington Ave, Philadelphia, PA 19118

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The Terrace at Chestnut Hill Community Entrance
The Terrace at Chestnut Hill in google map
street view of The Terrace at Chestnut Hill
anonymous - Sibling of resident/client
5.0
My Review of The Terrace at Chestnut Hill

I was looking for a place that could help with my loved one's care needs, and I think he is getting good care here. I like the building itself, and the location is wonderful. He enjoys the outdoors and nature, and the facility provides that very well for him. It's clean. I like the fact that I'm able to have conversations with the staff, and they provide me with good answers. The staff are very responsive, respectful, and genuinely helpful. They go out of their way to help whenever they can. I think that they're paying attention to my loved one and his needs, and they do a good job. Whoever is in the kitchen is doing a good job with the food as well, and my loved one is lucky to have that provided to him. It's certainly a worthwhile place to take a look at. ... Read more

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About the community The Terrace at Chestnut Hill

Nestled in historic Chestnut Hill inside Philadelphia, Pennsylvania, you'll find our welcoming community. We provide assisted living services like personal care and memory care, all within our beautiful, stone mansion that is positively rich with history. Built in 1865, we’re formerly owned by the president of the Franklin Institute. Here, we’re accustomed to celebrating life and welcome you to experience moments of joy, new friendships, and continuous exploration.

Our sunlit spaces, filled with wingback chairs, tiered chandeliers, and Tudor-style elements, enable residents to feel pampered in a cozy, home-like environment. Walking paths braided throughout our grounds allow residents the opportunity to exercise, enjoy the sunshine, or watch for famous Philadelphia bird species. Our community’s design is uncomplicated, providing all residents with a sense of peace and familiarity. We can’t wait to welcome you to The Terrace at Chestnut Hill, where a lifetime of happiness awaits.

Community Amenities and Services

At The Terrace, we strive to ensure a comfortable, worry-free lifestyle for residents and their families. You'll find a team of kind-hearted and dedicated staff, all ready to serve with the utmost care to help create memorable experiences for all to enjoy. Be enriched. Be inspired. Be WOW-ed with our...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Terrace at Chestnut Hill is a community within Bridge Senior Living properties.

Pricing for The Terrace at Chestnut Hill

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Terrace at Chestnut Hill

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice Available On-Site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Community Amenities

Memory care services

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Transporation & parking

Resident Parking Available
Complimentary Transportation
Property Convenient to Public Transit
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Services

Beautician
Housekeeping
Laundry Service / Drycleaning

Pets

Cats Allowed
Dogs Allowed

Primary language spoken by staff

English

Recreational areas

Arts and Crafts Center
Billiards Lounge
Movie or Theater Room
Piano or Organ

On-site dining options

Café or Bistro
Private Dining Room

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Catholic Services

Reviews for The Terrace at Chestnut Hill

3.7

(52 reviews)

Write a Review

Cleanliness

3.8

Care services

3.7

Staff

4.1

Meals & dining

3.5

Activities

3.8

Value for cost

3.6

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1-20 of 52 reviews
5.0
December 1, 2021
anonymous - Sibling of resident/client
Verified Review
My Review of The Terrace at Chestnut Hill

I was looking for a place that could help with my loved one's care needs, and I think he is getting good care here. I like the building itself, and the location is wonderful. He enjoys the outdoors and nature, and the facility provides that very well for him. It's clean. I like the fact that I'm able to have conversations with the staff, and they provide me with good answers. The staff are very responsive, respectful, and genuinely helpful. They go out of their way to help whenever they can. I think that they're paying attention to my loved one and his needs, and they do a good job. Whoever is in the kitchen is doing a good job with the food as well, and my loved one is lucky to have that provided to him. It's certainly a worthwhile place to take a look at.


5.0
November 11, 2021
April - Child of resident/client
Verified Review
So far so good, happy with where he is at

The family is happy when we go to visit our loved one, we know he is being treated well. So far based on our experience we would recommend this community to others. For our first impression it was nice to see how attentive the workers are towards their clients.


1.0
September 22, 2021
Anonymous Family member - Loved one of resident/client
Do your homework on this place

For a place that has 105-122 capacity, the are not bringing in many new residents. Not many visitors to participate in activities. If you do place your loved one here, you must check on them ALOT!!!! The building is nice, but there were constant problems with the Executive Director regarding issues of communication and accountability. We had to file a complaint with the Center For Aging and the Pa Attorney General's Office. If you look at their Facebook page, it's the same people in every picture. They have potential but based on a family member's stay there, I would never recommend them unless the Terrace was in a family's price range....


5.0
September 20, 2021
anonymous - Toured community
Verified Review
Our Tour Experience

We had tours at several different communities, and they were all great. The folks at The Terrace at Chestnut Hill did a great job with our tour. They answered all of our questions. Nothing was held back. They were very honest and forthright.


5.0
June 8, 2021
anonymous - Sibling of resident/client
Verified Review
An Ecellent Place for Caring

For our loved one, it seems to have worked out. It's always clean there, and the staff is pleasant. Our loved one has no complaints.


5.0
April 19, 2021
Gail S-S - Toured community
Verified Review
Our tour experience

They were awesome. I liked the way that it was set up. It was very clean and tidy. The people were courteous. The cost was a little bit higher here, but this was my first choice. My loved one knew people at a different place though, so she chose to go there.


2.0
March 30, 2021
anonymous - Spouse or partner of resident/client
Verified Review
Our experince with The Terrace

I would tell others that the administrative staff I worked with were excellent and very responsive. But the medical side of it, I did not think he got the quality of care that he needed while he was here. I do know they have new staff but it is taking time for them to rebuild what was lacking. I was not pleased with our experience but I would tell others to check it out and decide based on your loved ones needs are.


3.0
March 22, 2021
DI - Friend of resident/client
Verified Review
our experence for our father

The price is right and you get what you pay for. Communication is pretty good between the staff and the family and they do return calls quickly. I would recommend this community to others if the price is an issue for your family


2.0
October 1, 2020
anonymous - Toured community

[date removed] spoke with [name removed]. Personal care home - provide all meals, transportation, they have all activities - GENESIS is OT and PT provider. Visiting physicans, room cleaning once a week, outdoor space - big terrace, figure 8 walking space, green space, vegetable garden maybe coming, they have 24 hour a day care givers and medication technicians, if care staff not there they call 911, they are hiring 2nd nurse from 3-11 with goal of having 24 hour nursing down the road. They take trash every day and make bed like a hotel. $ 3400 per month up to $ 4400 per month. 5 levels of care $ 500 to $ 2300. She has to get her own cable TV set up. She has to get Comcast set up. have WIFI. 70 personal care apts. and 45 memory care side residents. 103 total apartments. Sides are separate usually.


2.0
August 26, 2020
Isaiah - Loved one of resident/client
Verified Review
Don't Let the Downstairs Fool You

The downstairs of the community was always clean, when you went upstairs it wasn't clean to the hallway wise. The residents' room wasn't clean. I found my mom with human feces on her, with a breakfast tray next to her. Everything is good, except for the memory care. You don't have any single room, and the community told me they could handle memory care. She is then put in a room with another person. Her stuff was with the other resident in the room. The price went up, and there was no place for family in the room. The room always smelled like urine because of the roommate. When my mom had a TV because the beds had to be side by side, and my mom couldn't see it. The rooms were small. The staff was overworked, and had more rooms than they could cover.


1.0
September 25, 2019
Carla Cooper - Toured community
Mom is worse than when she arrived

Our mom came here in Feb 2019. She has dementia, but medication has helped her manage her behavior. She walked, talked and danced when she came in February. She was in Personal care, but enjoyed going to dances in Memory care. She started using a walker early April and then she fell later in April. She was first sent to the hospital and then to rehab. That's when we learned she suffered muscle weakness due to lactic acidosis because she laid on her side for a long time. In rehab she walked with a walker, but with someone behind her, as she feared falling again. She came back to personal care at the Terrace in early May, but we all agreed she needed to move to memory care for full care. New mgt took over mid June. Things started to go downhill. Staff not responding to phone calls, concerns, etc. Our mom shared a room, as this was all they had in memory care. Finally in early August she moved into her own room on a different floor. That's when the new floor's aide noticed she had a blister, covered with a band aid. We knew nothing about it. No real explanation given. Our mom became incontinent because she would call for bathroom assistance that didn't come in time. We would find urine drenched clothes in her hamper. Urine stained sheets on her bed. She doesn't even try to walk anymore, just stays in her wheelchair. On [date removed] my sister and I were both visiting. We assisted our mom to the bathroom and saw she had a bedsore. I went to get the nurse in charge and the memory care director. Both said they knew nothing about it. How can that be? Our mom has full care. Someone is bathing her, dressing her, changing depends. We called the new Director that day. When she finally called back she was defensive and rude. I waited until Friday for her to follow-up. She didn't, so I called again. She called back and had no info as to how this happened. Finally Wound Dr came that Monday and said she has a stage 2 bedsore. That blister we saw in August was stage 1. He had to debride the area and gave treatment instructions. This is so not a place to put your parent. Our mom went from walking and dancing, to a fall that left her scared to walk, then a bedsore, dirty linens and weight loss. I would never recommend this place to anyone.


4.0
July 4, 2019
anonymous - Toured community

I liked the small community for my mom. Less confusing for her. Like that some of the staff had longevity there.


4.5
June 6, 2019
Barbara/CareCoordinator - Loved one of resident/client
A Memory Care Worth Taking a Look At

I see real efforts from the staff in Memory Care to address the residents' individual needs.

Response from The Terrace at Chestnut Hill

June 17, 2019

Barbara, thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience.


5.0
May 12, 2019
anonymous - Toured community

Nice place including staff.Modern and clean

Response from The Terrace at Chestnut Hill

June 13, 2019

Thank you for your review. We take great pride in our staff who help ensure that each resident has the best experience possible.


0.5
November 14, 2018
Joan Branch - Loved one of resident/client
Not for individuals needing special care.

Mom went to the Terrace after coming off of rehab from a fall. Unfortunately after 3 months, she fell and spent 7 days at Chestnut Hill Hospital. They wound up not treating the fall but the multiple bed sores that had been allowed to increase and get worse while at the Terrace, one so bad it had to be operated on. Overall, the terrace is okay if your love one doesn't need special care.

Response from The Terrace at Chestnut Hill

June 13, 2019

Thank you Joan, for giving The Terrace at Chestnut Hill a review. Our top priority is to create an active and safe environment for our residents. If you have any additional questions or concerns, please call us at [removed].


0.5
October 12, 2018
anonymous - Loved one of resident/client
Chronic Neglect

When I toured The Terrace, it seemed like it had so much to offer, but now that my father lives there, we are terribly disappointed. For whatever reason (understaffing?), the staff do very little to help my father, including ignoring or not noticing an open wound, taking a very long time to respond if he ever has an urgent need and presses his call pendant (response time is supposed to be under 7 minutes- today it was 29 minutes). His apartment is never clean. (If we ask for basic cleaning on the spot: “Housekeeping isn’t in today.”) Getting medical care from visiting doctors, dentist, etc that make house calls is thwarted because The Terrace won’t complete forms they need. Problems remain despite multiple attempts at advocacy. Please find a better place if you are looking!

Response from The Terrace at Chestnut Hill

June 13, 2019

thank you for sharing your feedback from your experience with our community. At The Terrace at Chestnut Hill, our goal is to give every one of our residents and staff a great life. We try to ensure that each resident receives the care they need while having the independence they desire. We would love to hear more about your experience. Please feel free to give us a call at [removed], so we can provide an improved experience for you and your loved one.


4.0
June 3, 2018
anonymous - Toured community

Tour facility on Thursday, [date removed]. Tour folks ([names removed] and the Executive Director - I forget her name) were extremely knowledgeable and very hospitable. I was impressed that they had my name listed on a decorative chart as I entered - even though I had just planned the visit an hour prior to the actual tour. Impressed. For a few reasons, we are not going with this location; mostly due to more compelling reasons of having already applied to other locations. If needed, and if room available, this would be a place to consider.

Response from The Terrace at Chestnut Hill

July 12, 2018

Thank you so much for your positive review. We are glad you felt comfortable here. We hope you are happy where you or your loved one wound up. Please keep us in mind for the future!


3.5
January 12, 2018
anonymous - Toured community
Verified Review
Great People

We took a tour at The Terrace at Chestnut Hill and really liked it. If it had been located more centrally between my siblings and me, we may have chose this place for my loved one. The people were great, and I liked that they seemed to have reasonable price and payment options available.

Response from The Terrace at Chestnut Hill

June 13, 2019

Thank you for your review. Here at Chestnut Hill, we strive to give everyone of our residents a great life. We try to accomplish this through a welcoming atmosphere that encourages residents to get to know staff and other community members.


5.0
August 15, 2017
anonymous - Loved one of resident/client
Verified Review
Such A Fun Community

We love this community there is so much going on here. If you are active and interested in doing things take a look at this place. They have a concert every Monday night. They do fun things like barbeques and different events. But the best thing is that they encourage the resident's families to join in on the fun they are very much family oriented. The outside pharmacy the community they use came in and gave a question and answer time and explained their services and how it would benefit our loved ones we signed up for it and we have not been disappointed yet. The residents and staff are always happy. My aunt has a wonderful private room with her own bathroom. I can't say enough about how blessed we are for having found such a wonderful community


4.0
August 10, 2017
anonymous - Loved one of resident/client
Verified Review
An All Around Good Community

For the time my mom was here, the experience was good.


Neighborhood around The Terrace at Chestnut Hill

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Frequently Asked Questions about The Terrace at Chestnut Hill

The Terrace at Chestnut Hill offers Studio and Semi-Private. Learn more.

The Terrace at Chestnut Hill has received an average review rating of 3.7 based on 52 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.