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The Preserve at Palm-Aire

3701 W. McNab Road, Pompano Beach, FL 33069

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The Preserve at Palm-Aire Community Exterior
The Preserve at Palm-Aire in google map
Gale C - Spouse or partner of resident/client
5.0
Pleased with the care

I am very happy with the care that my husband is receiving at The Preserve at Palm-Aire. We chose them because they had just completed a memory care wing, so they were going a discount in the price and making accommodations to get people to move in. It is also close to me and a newer, clean facility. I think the aids seem very caring and really wanted to find out about him before he moved in. I would recommend them. ... Read more

Read all reviews

About the community The Preserve at Palm-Aire

The Preserve at Palm-Aire provides the highest quality of geriatric care, assisted and independent living in the Pompano Beach, Florida area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At The Preserve at Palm-Aire, both residents and their families enjoy peace of mind, knowing that our staff is providing the best in life €” with a smile.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Preserve at Palm-Aire is a community within The Arbor Company properties.

Pricing for The Preserve at Palm-Aire

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Preserve at Palm-Aire

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice Available On-Site
Doctor
Nurse
Podiatrist

Meals & Dining

Vegetarian
Organic
Vegan
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Community Amenities

Memory care services

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Transporation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Recreational areas

Swimming Pool
Raised Garden Beds
Game Room
Movie or Theater Room

Services

Beautician
Grocery Shopping and Errands
Housekeeping
Laundry Service / Drycleaning

Common areas

Indoor Common Areas
Outdoor Common Areas
Private Bath
Meeting Room

Pets

Cats Allowed
Dogs Allowed

Primary language spoken by staff

English

On-site dining options

Café or Bistro
Bar or Pub
Private Dining Room

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews for The Preserve at Palm-Aire

3.6

(89 reviews)

Write a Review

Cleanliness

3.9

Care services

3.6

Staff

4.0

Meals & dining

2.8

Activities

3.6

Value for cost

3.7

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Verified Review
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1-20 of 89 reviews
4.0
October 20, 2021
James Y - Resident/client
Verified Review
Evaluation of the Preserve

We get good care for the cost that is paid at this community. This is a really good community, with cleanliness and the overall care that we receive. The staff are really good with the residents and I would recommend this for your loved one.

Response from The Preserve at Palm-Aire

December 21, 2021

James Y, we are so happy to read such a positive review about The Preserve at Palm-Aire! Thanks for taking the time to leave us this information about your experience. Take care!


3.5
October 8, 2021
anonymous - Toured community
Verified Review
My Tour Experience

I didn’t like The Preserve at Palm-Aire as much as the place we ended up choosing. It was not as aesthetically pleasing. The apartments were not as big, and they were kind of dark.

Response from The Preserve at Palm-Aire

December 21, 2021

Thank you for sharing this feedback; we will pass along your comments to the team here at The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for you.


3.0
April 30, 2021
Marc - Child of resident/client
Verified Review
my experience with the preserve

The community is very nice and the care staff is very caring, lovely, and does a great job. the community is neat and clean. Communication has not been good. We are not getting updates or any covid info. The lack of communication is very frustrating. Basic appointments and communication are way too hard. There is a lack of ownership by the management and inconsistent. I would recommend this community if the management was more consistent and communication improved.

Response from The Preserve at Palm-Aire

December 29, 2021

Marc, we really appreciate your feedback. If you're willing, please reach out to us at (954) 970-2600 so we may identify ways to improve your experience. Thank you!


4.0
April 14, 2021
anonymous - Child of resident/client
Verified Review
Our experience at The Preserve has been overall very positive

It's very clean. We have had nothing but pleasant dealings with any of the staff, from admin to the front desk to maintenance. We're not using any of the caregiving staff since we're in the Independent Living section. The food could use some improvement. It has been better lately, and I think they did the best they could under the circumstances during lockdown. It was very difficult for the residents during the Covid restrictions, but the Preserve did an excellent job keeping everyone healthy and safe, and making the best of a bad situation.

Response from The Preserve at Palm-Aire

December 29, 2021

Thank you so much for your positive comments about The Preserve at Palm-Aire! Feel free to reach out to us if you need anything. Have a wonderful day.


5.0
March 8, 2021
Gale C - Spouse or partner of resident/client
Verified Review
Pleased with the care

I am very happy with the care that my husband is receiving at The Preserve at Palm-Aire. We chose them because they had just completed a memory care wing, so they were going a discount in the price and making accommodations to get people to move in. It is also close to me and a newer, clean facility. I think the aids seem very caring and really wanted to find out about him before he moved in. I would recommend them.

Response from The Preserve at Palm-Aire

December 29, 2021

Gale C, we are so happy to read such a great review about The Preserve at Palm-Aire! Thank you, and have a fantastic day!


5.0
February 1, 2021
Mr and Mrs Buck - Child of resident/client
Verified Review
The Perserve Where End of Life Could Be Like a 5 Star Hotel

My loved one was taken care of by caring staff. The community is beautiful. I would encourage others to check this out for their loved ones. We have recommend this community to others already.

Response from The Preserve at Palm-Aire

December 29, 2021

Mr And Mrs Buck, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!


1.0
January 7, 2021
anonymous - Child of resident/client
Verified Review
Don't believe a word the sales people tell you

They should allow anyone with any type of disability to participate in all the activities they have to offer. Our experience we had, was that other residents were able to decide if someone with a disability could participate in that activity or not.

Response from The Preserve at Palm-Aire

December 29, 2021

We work hard to provide a fantastic experience to everyone, and it's discouraging to hear that yours has been negative. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 970-2600 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you.


5.0
December 11, 2020
Linda - Loved one of resident/client
Verified Review
Living in independent living longer

They have had a great covid plan, and have kept the residence very safe. They are starting some outdoor activities including musical performances. They have been so good with my mom. I could not be any happier than I am right now with this community. The room sizes are really nice and big, and the food is good.


3.0
November 12, 2020
anonymous - Loved one of resident/client
Verified Review
The Preserve At Palm Aire review

The initial individuals that we first met at The Preserve were very helpful, In our experience our loved ones room was nice and pretty spacious, We would recommend this community to a family or friend


4.0
October 12, 2020
anonymous - Loved one of resident/client
Verified Review
Would recommend to a family or friend

The cleanliness of Preserve at Palm Aire really stood out to us, and in the beginning the food was amazing. However they had a change of ownership and at that point the food quality declined. There isn't that many food options to choose from, and the portion sizes are smaller. The rooms at this community are very nice, and pretty spacious. This community has done a great job with COVID, they have been very conscientiousness with the residents. We would recommend this community.


5.0
September 30, 2020
Goldwire - Resident/client
Verified Review
Review of Preserve at Palm Aire

I chose The Preserve at Palm Aire because I have a condo in this community. The room sizes are very generous. The food is on par, they have a chef that prepares all the meals. I would recommend the community.


4.0
September 4, 2020
anonymous - Loved one of resident/client
Verified Review
Overall great community

Most of the staff are nice, the care services are not consistent, sometimes they do their jobs and sometimes they don't. The food is bland, they don't offer a variety to chose. My room is very big, the community itself is also pretty big.


4.0
September 4, 2020
anonymous - Loved one of resident/client
Overall great community

Most of the staff are nice, the care services are not consistent, sometimes they do their jobs and sometimes they don't. The food is bland, they don't offer a variety to chose. My room is very big, the community itself is also pretty big.


4.0
September 4, 2020
anonymous - Loved one of resident/client
Overall great community

Most of the staff are nice, the care services are not consistent, sometimes they do their jobs and sometimes they don't. The food is bland, they don't offer a variety to chose. My room is very big, the community itself is also pretty big.


3.0
September 3, 2020
anonymous - Loved one of resident/client
Verified Review
Review of The Preserve community

Is a little more on the expensive side, due to COVID there have been no activities in the last six months, but before they had arts and crafts, bingo, themed holiday parties. They would go out to restaurants and casinos. The food at this community can use a lot of improvements. Most of the food is very salty, a lot of carbohydrates and desserts. The room our loved one is in is nice, it was totally re-done before move in. Its a studio type apartment. the location is great its very close to home which we really liked.


4.0
May 20, 2020
V.K - Loved one of resident/client
Verified Review
Plenty of engagement

Even with the isolation, the food is still good. The staff are pretty good and they really care for the residents. We get email communications with virus updates. We chose this community because of activities offered. My loved one is very active and enjoys moment and engagement. They offer live music with dancing, bowling, a swimming pool, and happy hour. My advice to families is to pay attention and be present.


1.0
April 28, 2020
Carmen - Loved one of resident/client
Terrible place

Worst facility! Be warned!! Terrible service!! Negligent people! Don’t care after don’t care!! Careless people that really could care less about your loved ones, they only care about the paycheck! they should have other jobs that don’t include caring for people!! Don’t believe the lies! And just like the other post that complained I’m sure they will reply to this one with a “call the executive director to complain” post (or maybe not since I pointed it out) which is the equivalent to seeking help from the same person that authorizes it all! As they say, from the head flows the same spirit to the workers in lower positions. It’s all a reflection from the top! RUNNNN and don’t look back!!!


0.5
March 2, 2020
Nancy - Loved one of resident/client
Beware

My mom lived in the memory care and it turned out to be horrible. They told us when we moved my mom in there they work with and do things to help with memory and care. Well they did nothing even close to that. They put everyone in a day room, turn the tv on and let them sit there all day doing nothing. My mom had her own room where she could have spent time watching HER daily shows she always watched. In the 4 months my mom was there her mind went very rapidly out of all the years she had alzheimers. She also got scabbies in there. She fell several times, once breaking her shoulder. Her final fall was in that dayroom with supposed supervision and it ended up taking her life. So be careful as to all the great things they say they do because they don’t. Sure everything looks nice and the people are but the care is NOT!!!!


3.0
February 14, 2020
anonymous - Toured community

My 1st impression was good however when we returned with my mother and had lunch it was a real disappointment. The fod was horrible (who can screw up a grilled cheese?)and the service was poor. The corridors smelled like cigarette smoke.The apartments weren't too bad but not good enough for my mom. Considering the cost I have seen nicer. The greeting staff and others were very nice. I feel the residents were much older than what we are looking for.


5.0
January 2, 2020
anonymous - Toured community

Quiet peaceful and very friendly staff and people around. Nice clean easy accessible rooms either studio or one-bedroom. Have a memory ward which to move into. Halls were very open and spacious second-floor offered really cute salon friendly staff bingo right next-door and a lecture hall/activity church all right there. Offer around the neck help aid if they fall to push. Wood off her around the clock care. The grounds were pretty on a preserve nice natural light from invisible most rooms. Offered a pool and outdoor grounds for family members etc. Dining area really cute clean.


Neighborhood around The Preserve at Palm-Aire

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Frequently Asked Questions about The Preserve at Palm-Aire

The Preserve at Palm-Aire offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Preserve at Palm-Aire has received an average review rating of 3.6 based on 89 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.