1-20 of 60 reviews
Nicholas G - Sibling of resident/client
It has been a very unsettling time for loved ones trying to find a place during the pandemic, we chose the harbors because of how small and personal it is and couldn't be happier. The director is always checking in on the residents and the nurse is available 24/7 for questions big or small. The food has been wonderful. Only thing I wish we could get is more activities but understand the pandemic has voided some of them. The community is beautiful and the care staff are pleasant.
Proceed with Caution anonymous - Child of resident/client
Unfortunately caregivers were never around to care for my loved one. And I feel that they were very mismanaged. Somebody was either in over their head or they just didn't care.
3 years of loving it!
Margaret W - Child of resident/client
I am pleased to say mom has lived here for 3 years now and the care and attention she gets continues to outshine ear after year. The renovation of the community is beautiful, and we are so thankful for finding this place for mom! Staff are wonderful, nurses truly care about mom and the lines of communication from front desk to nursing are exactly what I had hoped for!
Food is amazing!
Anne W - Sibling of resident/client
The food has been amazing since we have moved in. It feels like down home cooking straight from moms kitchen! Our sister is happy being here!
Very nice facility, the staff have shown a lot of
Compassion for my wife and my kids approve of this facility. I am pleased with our choice to move mom in.
Not appropriate for advanced dementia
Daughter of Resident - Child of resident/client
My father who has advanced dementia was promised level 4 care. Because of lack of training, and horrible communication between the care-givers and management my dad suffered continuous thirst and hunger. He needed to be fed (as provided by the level 4 care that we were paying for) but food was brought to his room and put out of his reach, with no one to help him eat. The two months that he lived there he lost a considerable amount of weight. Medication administration is not well controlled. Our family took over medication administration to save my father from missing his medications. I would not recommend The Harbors for anyone with dementia.
A touch of class!
Julie - Child of resident/client
It’s been almost two years now since we moved mom in. We have been through the covid lock down, construction, outbreak, and survived it all while living here at The Harbors. We can honestly say, that this building and it’s staff were wonderful! The nurse kept us up to date on everything since we could t see mom, the aides are so attentive to mom and spoil her by doing her hair and makeup and help her just feel good about herself still. The activity director comes in on her off days and will play games with residents, the chef serves home style food and I can add mom has gained some weight while living here which is good! We are very pleased with the care and services we get here and would recommend this place over and over!
Sandy M - Spouse or partner of resident/client
My kids and I have been incredibly worn out looking for a place for my husband. We couldn’t find the one that just felt right, until we found this community.. when we were greeted by the doll of a receptionist to the aides that were dancing with a resident and the administrator who showed warmth and care about our story and our situation we felt at home. [name removed] will be so happy here and our family finally feels at peace with having dad start this new journey. This community is beautiful inside and out!
Mary S - Toured community
Director was so informative on what my husband really needed and how it could fit for him here in this community. The nurse was so sweet and the food look delicious! We put a reservation down because of the truly lovely experience we had today! We are excited to move him in next week! Gorgeous community!
Gaberila S - Spouse or partner of resident/client
Simply the BEST! we love it here and are so happy with moving mom in!
I would recommend Patricia K - Child of resident/client
[name removed] the executive director is extremely responsive to any complaints or issues that arise, so if you are placing your loved one in here you should have no issues at all bringing anything up to her, she will address things immediately. The Harbors is a very good place and I would recommend them to others.
Jacqueline N - Industry reviewer
Very nice community, great staff and good food. The new addition is so beautiful!
Margot D - Spouse or partner of resident/client
I moved my husband into this community at 1 September and could not be happier with the care and attention my husband gets this community is beautiful from the minute you walk in the staff is so kind and patient! My husband has been very difficult at other communities and this place just gets it and they take their time with him I am so happy with our decision!
Moved in and happy
Chris M - Child of resident/client
We moved grandpa in about 3 months ago and are happy with this place. Grandpa seems happy and loves the food. The activities are a lot of fun for him especially when they took him fishing! Very nice staff and a lot to offer.
Great tour with a wealth of information
Abby J - Toured community
We just began the search for mom, we are so nervous with everything you hear on the news we wanted to make sure we find the perfect place when its time and I think we have with The Harbors. It has so much to offer all while giving you that family like feel. No pressure sales, we left the tour feeling like they actually care about our family and what is most important! We have been burned by so many others that make us feel like we have to sign up today or we are nothing to them. Not here, we had a wonderful time getting a tour and seeing that there is still hope when its time. Thank you!
Harbors is THE best place for my dad!
James D - Child of resident/client
We had to move my dad in during an emergency, the director came in late at night to tour us, the staff were very accommodating and the nurse went above and beyond to help us, ease our mind, and make our emergency a little bit more tolerable. We are so thankful for the staff here and the care they give. From top to bottom we can tell this community cares about their residents and staff!
LOVE IT HERE!
Stephanie B - Child of resident/client
Mom moved in about a month ago and the staff are so kind and caring. Director of Nursing is wonderful and stays ontop of any concerns we may have. Executive Director is so nice and friendly she visits with us regularly after hours to make sure all of our needs are being met. The food has been so good home made at every meal. we are so thankful that we found The Harbors for mom and the beautiful addition that is opening soon!
Toured and reserved!
James M - Toured community
We toured this community after touring more than 5 other places. This community was the only one that took the time to really learn about my wife, from the nurse to the director to the floor staff I was impressed with the amount of interest everyone took with our family and it felt genuine! We were walked through everything from how admitting her would look like and it just felt right for our family. They are adding on a new addition and we reserved a room in there as those rooms are bigger! We’re happy to be a part of this community.
Waiting and can't follow medical directions.
James Brian Langfeld - Child of resident/client
Missed meds. Long waits for lift assist, just waited 1.5 hrs. Father sliding out of wheel chair. Short staffed according to staff, but is good according to director... Inappropriate foods given with dietary restrictions often. Facility smells like pee.
Happy all around
Sylvia J - Spouse or partner of resident/client
My husband just moved in here and is so happy with the care and attention he is getting. They have a great group of aides that really show us they care. The food is very good! The only thing we wish was they had one bedroom apartments, the studio is ok but would be nice to section off the bedroom from living room.
This has been a positive experience for us!