1-20 of 93 reviews
A good place to be. CS - Child of resident/client
They have a caring staff and a hands-on director. You can tell that the people there really like what they're doing, and I feel like you have to have that to be able to deal with people who have dementia and things of that nature. You can tell that they know the residents. After only a few days, they were already telling me things about my loved one that I already knew but things that they could not have known had they not been paying close attention to him. They keep the residents clean, and they learn how each resident is and then work with them according to their own specific needs and preferences. They just provide very good, very hands-on care, and they will call you and let you know what's going on. The staff are very nice.
my review of Sutton Gardens Assisted Living DL - Toured community
We did a virtual tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.
Happy - Loved one of resident/client
Caring staff wonderful community for my love one which is now his home.
Happy family safe place
S.M - Loved one of resident/client
Nice facility with caring staff. It is small but it’s intimate just what my mom needed. The other reviews from April and May cannot be true as they do not have tours and still do not. They tried there best and still are. Visitation is held outdoors but it’s safe.
Anonymous - Loved one of resident/client
Great facility with good staff. The job they do is not easy. They are a blessing there is no negative aspect they care for my love adequately and the room is always clean. The administrator is a pleasure to deal with she is on top of everything.
Friendly Community anonymous - Loved one of resident/client
The only problem is I have tried to call my loved one, and it was hard to find someone to pick up the phone after 11 am. It felt like the wild west. The room is nice and a private room for my loved one.
The manager is friendly.
Reasonably priced for reasonably accommodations Kirk - Loved one of resident/client
This community was reasonably priced, you got what you paid for. It is a smaller place, the dining area had to be turned into the activity area which was fine for what our loved one needed. The rooms are basic, but for our loved one it satisfied all of their needs. They did think that food was pretty bad, but it did seem to be sufficient as far as nutritious and good substance. The portions sizes were fine for all the residents that where there
Run away Steve Schwager - Toured community
What an awful place. My friend's dad was here and she suggested we'd tour the facility. I wouldn't put my dog here its that bad. Very small and cramped dining and rec room they are one and the same. Admin sits in a closet which double as an office. The place reeks of urine and the kitchen was disgusting. Should be shut down by the health dept. I ran out of here wondering who would place their loved ones in here.
Moved to a new facility Linda moncicni - Loved one of resident/client
This place is seriously unable to provide any care for your loved ones. Everyone just sits around over medicated and slumped over. Short staffed and the place always smells. Thankfully we were able to move my dad to a much better place.
Herman Serrano - Toured community
I toured this place three times before writing this review. Obviously all positive reviews are from family and friends as this place is awful. It's the cheapest facility around and you def get what you pay for. Very small place with dining room and rec area being the same. Residents are way overmedicated and unable to provide any care for themselves
Joe bajor - Loved one of resident/client
My mom was here until she passed of the covid virus. This place is very small and they have no activities and receive no personal care whatsoever. Cleanliness is non extistant here. They promise you whatever you want to here but never deliver anything .
Run the other way
Bill Burger - Loved one of resident/client
My Uncle loved here for about 2 years before we moved him. Very small facility, limited staffing levels and only one room for eating, recreation and anything else they do. Outside area is disgusting , backs up to the railroad so very noisy and dirty. Look elsewhere ,you won't regret it.
Owners hire cheap labor and you get what you pay for in this case.
This is not a good place for mom anonymous - Loved one of resident/client
It was awful. They would put my mother in two diapers and she would soak through and had a diaper rash in just one day. They would leave my mother in a chair in the dining area all day long and when I got there I would find her dirty and wet. She had a semi-private room but when the staff would change her there was no privacy and residents would walk in and out. There were a lot of mice at night. After two months, we pulled my mother out and moved her back home with us.
anonymous - Toured community
Small and intimate. Only 49 beds, all on one floor. Small dining area which doubles as the recreation area. Seating in the small day room is adequate. The meal plan looked nice and the staff are nice. It is clean. Toilets are separate from the residents' rooms.
Wonderful facility! So clean and staff is always friendly. Definitely recommend!
Great Senior facility
Rob Rogers - Toured community
The service and care at Sutton Gardens is second to none. They are a family oriented facility with great staff and great activities.
Kim - Loved one of resident/client
Outstanding! My mother is receiving personalized care by a compassionate staff. Couldn't be happier being as she has advanced dementia and needs lots of understanding.
Angela - Loved one of resident/client
The staff at Sutton Gardens are amazing. Placing my mother into assisted living was not an easy decision t make. The staff put my mind at ease are giving my mother the best care possible. It is a small facility which is what I like since they are more attentive to my mom that has memory loss. The staff members, which are both named [Name removed], send me updates and photos of my mom when I can not visit. Thank you!
Great community- will be choosing them!
Barbara - Toured community
I really like this community. It’s smaller than most that I visited and the staff were very friendly and accommodating. All the residents seemed to be very happy and well cared for and that’s what’s important to us. We chose them and will be moving in our dad soon
anonymous - Toured community
small facility. reminds me alot of [removed]. feels cramped a bit but good care reputation