1-20 of 46 reviews
Nice staff but they let my mom isolate herself. anonymous - Loved one of resident/client
My Mother was here for 8 years and due to the flooding, this facility has been shut down. While it was here, there had been a few different owners but Brookdale was the best. The staff was very friendly but they didn’t have that warm homey feel to it. I didn’t really like that the staff let my mom go to her room and isolate herself. The food here was good and they had a lot of options to pick from. Usually, at every dinner, they had 3 different types of meat.
A tour anonymous - Toured community
This looked like a nice community when we visited. This is a two story building. They do not have individual apartments as the rooms are one big room with a bed and bathroom. The person that took us on tour was nice.
Beautiful Place anonymous - Toured community
This community is very nice, bright open, clean and all their residents here seem to get along so well as a community. The staff did an excellent job with our tour and they took their time showing us around. There seems to be a lot for the residents to do and to stay busy with. I would definitely recommend a tour here.
anonymous - Toured community
This was our third pick to show mom.
It was bright and clean. the staff was friendly and helpful.
they even had a walk-in bath [removed]
everyone was clean, and looked happy.
A tour for care anonymous - Toured community
We toured this community and liked the staff and we were nice and the community was clean. We liked the list of the meals on the menu that were appealing with a healthy choice. They had a good amount of activities for the residents who want to participate. We liked the atmosphere of the community and feel that we would have liked the care. This community comes highly recommended for families to tour for the care of a loved one.
Mother in Law Receiving the Care She Needs Here anonymous - Loved one of resident/client
My mother in law is taking some time to adjust with her move to this community. However we are satisfied with her move to this facility. They are providing her with great care to treat her memory problems. There are plenty of activities available when she is ready to participate. Once she realized she can order her meals, she is pleased with the food. They do a good job with the cleanliness of the community, and everything is neat, and tidy when we come to visit. It is a community I would recommend to my family, and friends.
Great tour!! anonymous - Toured community
I had a great tour of this community, all of the staff where friendly and very helpful to my loved one on explaining everything they had to offer in detail. They had a nice floor plan with lots of great amenities available to all of the residents. It was just more of a location thing that we ended up not choosing this facility.
Clean Facility!! anonymous - Toured community
I thought this community was a great experience and had a lot of great amenities to offer all of the residents. I noticed on my tour how well maintained there facility was and how clean they kept everything. They had a great menu and activity program available throughout the week which i was impressed with. Overall I have no complaints about my tour.
We moved my 95 year old mother-in-law into Brookdale Ellington Field last week and were overall very happy with how things went. The staff have all been great to work with and their policies and procedure seem very customer focused. There was one hiccup getting the room ready when promised they recovered nicely and we got it done.
I would recommend Brookdale Ellington field to others.
good place robert stoll - Loved one of resident/client
good food beautiful building and grounds good location, very clean. wish they had more younger active people, but mom is 98 going on 75, so she has few in her condition to run around with, and i mean run. she says she will come back next winter. she is a snow bird.
Tour for family anonymous - Toured community
We toured this community for mom. The staff seemed to be able to answer the questions we had for care. The community was nice and clean. The menu seemed appealing, but not what my mom wanted. Families should tour before that make a decision on care for a loved one.
Improvements Needed anonymous - Loved one of resident/client
My father is doing okay here at this community . I do have some concerns about the care he is receiving . I can't say this is the best community for him , and his needs . The staff have told me that if he refuses the help they offer him , they are not going (1)force him to do something . I understand that , but I wish there was more encouragement (2)from the staff . The staff tires hard to meet the needs of the residents , but they are (3)spread pretty thin . There are improvement that needs to be made at this community .
5 stars all the way!!
The caregivers from Caregivers.com have been great. We have had a few different ones come to our home to help my wife out and we have been very pleased with all of them. They always do what I ask them to do and they are very kind to us. We have no complaints!
Not impressed with how they handled things!! anonymous - Loved one of resident/client
I am not impressed and actually very upset with how things went at this community. My mom wanted to try out this property before she had made the final decision to move in for a seven day test trial it was going to cost us over eight hundred dollars. Well after the first night there she had decided it was not for her and she would not be moving in at all. The staff would not refund her any of the money when she spent only twenty four hours in there. I think that is absolutely sneaky and not right. I would never recommend this place to anyone.
Helpful But Needs To Be More Open anonymous - Loved one of resident/client
We have had a couple of issues and it appears to be getting worked on. I did not appreciate an increasing bill, it seemed to be higher after the following month. I also was told they had no problems taking care of diet needs. All is getting straightened out. It has been helpful to have them provide the care. It is a positive experience and I see the staff showing compassion and see they are trying to make progress.
Attentive Tour Guide! anonymous - Toured community
This community had a beautician on site and offered various activities. The staff were courteous with me. I got to see the available bedrooms that they had and dining room. The rooms were very spacious and the dining area was nice. I didn't get to try a meal but they sounded good.
Not close enough! anonymous - Toured community
I got the chance to tour this community and thought that it was great. The staff was very informative and helpful. It looked like all was good in the community. I would recommend this community. We just did not go with them because it was a little to far.
theresa - Loved one of resident/client
The staff are so friendly and helpful. I have very impressed with everything about brookdale ellington. This has been a very easy and wonderful experience. I could not have picked a better place for mom. I have told all of my friends about this location
Brookdale has been awesome! He loves it. anonymous - Loved one of resident/client
Brookdale has been awesome! He loves it. He enjoys his lunch group. No complaints about maintenance or anything. The person I initially contacted Robin she was and continues to be their biggest asset. We liked the wide hallways, and it's very homey. I think they do a very good job of accommodating their residents, as far as having a very accessible building.
anonymous - Toured community
Nice place. Carla Gutierrez really cares about her patients. When going over cost the $1,000 off for 5 months was never offered until I questioned them. The place is doing renovations and & I did like it because it was close to our home, but it was too much for my mothers budget.