1-20 of 47 reviews
my review of Atria Maplewood Place NM - Child of resident/client
There was a lot of confusion with the move-in process, I think they really need to improve that process.
I would recommend this community to others
A great experience for seniors anonymous - Child of resident/client
We chose Atria Maplewood Place because it was close to where his house is so he is familiar with the area and he would be more comfortable there. The apartment sizes are on the smaller side, he has a studio and we are looking to maybe upgrade. They do always have activities going on for the residents. The staff members here are all very nice. I would recommend to others looking.
A prefect place for your loved one. anonymous - Child of resident/client
It's very nice. Other people who have come in with me to visit can't believe how nice and clean it is. Atria Maplewood Place has been very, very careful about Covid and the necessary restrictions. Now those restrictions are loosening up, which is good. They're very friendly, and everybody seems to be very nice. They also offer plenty of activities.
I would recommend it anonymous - Sibling of resident/client
Atria Maplewood is beautiful, we are happy with it, and all in all it generally is a good place. There are not to many activities going on at the moment and some of the staff members are very nice, and others not so much. We do think the value for cost is pretty high.
A nice place to live Diane Sawyer - Child of resident/client
We chose Atria Maplewood Place because we had an emergency situation and they had availability when we needed it. I am so grateful because it worked out great. There are a lot of really fantastic staff members here. The dining room upstairs is beautiful, its like a 5 star restaurant. They also have an inside courtyard, everyone here seems to be pretty happy. I would recommend to others.
Happy we went to Maplewood Place
Victoria Labros - Loved one of resident/client
My grandmother's experience at Atria Maplewood Place has been very rewarding and pleasant. This is the happiest I have seen her since my grandfather passed away. She has made some friends that could last the rest of her or their lifetime. She is happy living her independent life in the privacy of her own apartment when she prefers. The positive changes that I have witnessed are an increase in her weight due to the constant and variety of nourishment that they provide, a positive attitude, her aches and pains have diminished dramatically due to improved eating habits and patterns including weight gain which has also made her stronger and independent (not using her cane as much). This is a place with an amazing staff from the wait staff all the way to the top administrators located in Malden MA. I am happy, we as a family decided that Maplewood Place is the best fit for my active 84 year old grandmother, especially after Covid-19 hit. Although it was difficult to physically be with her during quarantine. The reception staff jumped through loops and got very creative with keeping the families up to date and arranging some private visits once they were able to. During such a frustrating time in everyone’s life Maplewood Place really made the process seamless of which kept all of us at ease. Thank you to all of the staff for being patient and eager to please and especially for taking care of our families! I would highly recommend it.
RBorjas - Loved one of resident/client
We recently had a family friend move in to Maplewood Place and were very skeptical due to the crazy year everyone has been having with the pandemic. Much to our surprise our friend is doing extremely well. She loves living there and has made a bunch of new friends. She loves that she doesn't have to worry about cleaning anymore or cooking. She said it like living at a hotel, they do everything for you.
We are so happy that she chose Maplewood place.
Dina Lewis - Loved one of resident/client
My Grandmother lives at Maplewood and the community is beautiful.
I am so happy that my parents decided to move her there. I was worried during Covid that she would get ill but the staff did such a great job keeping everyone safe .
They had everything they needed during the pandemic and tested all their staff regularly.
Well Take Care of anonymous - Loved one of resident/client
The staff is very friendly and the place is very nice. The biggest problem I've had is with billing. This is the only reason I gave them a 4 instead of a 5. I feel that they haven't been transparent with this.
My mom is well taken care of at this community.
Great Care Facility
Alfred Ramsey - Industry reviewer
Thankful to the Atria Maplewood team for the great care they provide. I recommend them if you're looking for an assisted living community for a loved one.
My Dad is in Good Hands
Barb Hamilton - Loved one of resident/client
My Dad has been at Atria Maplewood Place for almost five years. He receives the best care that I can imagine! The staff is caring and completely dedicated to all the residents there. I can sleep better at night knowing that he is safe and well cared for.
Living at Atria Maplewood Place
I enjoy living here at Atria Maplewood Place. I have been here for 4 years. At the moment, there are protocols that are in place for the quarantine that are difficult to accept, but I understand that it has to be done for the safety of the residents and they’re doing a great job.
[Name removed] the driver is a super guy and goes out of his way to help people. For example, he is only a driver, but if residents need help carrying their groceries or any other items, he does it for us. Give him a raise!
Thank you Atria Maplewood Place
Doug Dunkin - Loved one of resident/client
It's a beautiful place. Inside and out. My aunt just moved in here. I can't go in to visit just yet because of the virus, but the staff and residents were so helpful with getting her moved in and comfortable during such a difficult time. She was nervous at first, but now she loves it! Big thank you to the Atria staff and residents for helping our family and making our aunt so happy!
Mary Ciampa - Resident/client
I am enjoying the at home atmosphere. The people make you feel welcome. The management is very helpful at solving problems. The food is salty. Some of the food is not very desirable.
Living at atria Maplewood Place
Paul Silva - Resident/client
Atria is a very homey comfortable setting to live in. The management is extremely accommodating, the care staff and activities staff are fantastic. Especially during a pandemic, they have all been working so hard during this tough time and keeping us busy and comfortable.
Glad I chose Atria Maplewood Place
David Dunn - Resident/client
Atria Maplewood Place is a great place to live. I’ve been here 2 years this coming November. I’ve enjoyed my stay for many different reasons. The staff and residents here are amazing to me and it feels more like a giant family living here. I enjoy staying busy and active, at my age it is very important, and the Engage Life Department has provided me with many opportunities to do that.
Stephanie Cruise - Toured community
This community seems like a cruise ship on land. Seems like there is always something to do and they had amazing food. The architecture is beautiful - it use to be a school - and everything was so clean. The staff were all smiling too! Made me feel like staying there with my mom!
Caring and profesional staff
Daughter - Loved one of resident/client
My mother is in the Living Guidance at Atria Maplewood Place. I am grateful there is a place and such caring people to help make my mothers life better in spite of dementia.
Care taking partners
Day Farenga - Loved one of resident/client
Staff is calm, understanding, patient and flexible while caring for mom and others. They know how to get residents to meals or activities while caring for those with little memory. They invite mom all the time, they know how to coax her through singing and music activities. The nurse is helpful getting medications on a good regimen. The whole facility keeps you informed about community issues and they call me about mom's needs. It feels like I finally have a partner in caring for mom best.
Response from Atria Maplewood PlaceMay 15, 2019
Hi Day, It is our pleasure to serve your mom and all of our residents each day. We take pride in having you and your family part of the Atria family. Thank you for sharing your kind compliments.
I liked this community anonymous - Loved one of resident/client
The staff are friendly and attentive. The community is nice and comfortable. They offer tons of activities. The food was great. They offer meals such as lobster rolls and scallops. This is a larger community that has everything you could need. They have a nice open courtyard. This is an active community and it feels like you live in a condo. I would recommend this community.